Time: Jan/06/2018 (7 months ago)
When I first moved to Oahu, I tried 4 or 5 different nail salons in the area before I found City Nails. They are wonderful and so we'll priced! Everyone who works there is so friendly. It's a smaller salon, which I like. They don't have tons of people working there, maybe only 6 or 7 who work there regularly, so it's easy to get to know the people working on you. They don't all talk in a foreign language to each other either, which I appreciate. Sandy and Bee are my favorites but all the people who work their are great and very very good at what they do!
Time: Mar/13/2018 (5 months ago)
This is one of the most unprofessional establishments I have ever been to. I have been going to City nails since last October and did not have any major problems. Once or twice I had gone in when my polish chipped after one day and asked for it to be fixed as many places will do. Recently I had made an appointment with Mike and he messaged me on Instagram saying that I was double booked and that they had to cancel my appointment. Then today I called and made an appointment to get my nails done because my anniversary is coming up and then I receive a message saying that they cancelled my appointment because I'm too picky. That is not good customer service, and if I am paying $100 to have my nails done, I expect it to be nice and last at least a week. I am very disappointed in the treatment I have received here and hope that both Mike and his girlfriend Bee know that this is not a way to run a business or how to treat people. First lying and then making an appointment and canceling. Unbelievable.
Time: Jan/21/2018 (7 months ago)
I went there for the first time because of all the good reviews. My experience with them was different within two days of having my nails done with gel polish they peeled, all of them. They redid them after fussing about it and within four days they started peeling again. I don’t know if it’s the substandard product they use or if it is the way they apply it but I do not recommend this salon at all.
Time: Feb/18/2018 (6 months ago)
Got a pedicure, will be going back! Very friendly and did a great job.
Time: Nov/11/2017 (9 months ago)
This nail shop is really a joke! I got a full set with a pedicure. The nail tech literally did nothing but put tips on my nails no hand care at all. Then they charged me extra to remove the nail polish on my toes even though I was paying for a pedicure. I wish I could have given them 0 stars. Will not be returning back. I left there and went to another nail salon and paid for a manicure.
