Time: Nov/18/2015 (2 years ago)
After struggling to find the right Sally's I finally found the perfect one here in the City of Orange. I was looking for good & friendly customer service as well someone with experience in bleaching hair. Jessica went far and beyond, in all aspects, to help me achieve my goal. She was friendly, honest, professional, and what she didn't know she made sure to ask. I was looking for Olaplex or something similar and she immediately recommended a new product to prevent hair damage while bleaching and/or coloring hair. She told me that her boss had been to a class just recently and experienced it personally with a friend and managed to get great results. Well so did I. I am very grateful to her because it took many visits to many stores before I found her. BTW... I also discovered that not all the Sally's are consistent with the products they stock. This store's inventory and variety in products are just as great as there customer service. Thank you Jessica :)
Time: Aug/21/2014 (3 years ago)
This weekend, I decided to dramatically change things up and do something different with my hair so I had it bleached and dyed a fiery red because hey, why not? The whole process took a while but I did that because every two weeks, I can change up the color because it's already bleached for me.
The stylist who worked on my hair suggested I come here to get some gloves, jelly, a color brush and a mixing apparatus and of course all the fun colors that I wanted to change my hair into. I've never really done this before so I wasn't sure what exactly to pick up and guess what? All the girls were just sitting at the counter and not moving around to see if anyone needed help.
I was told to get the Manic Panic color since it's non toxic, goes on faster, and you only need to leave it in 30 minutes plus they have all the colors I wanted - pink, purple, and blue. But..they're behind the counter and you have to ask for them ugh. The lady didn't seem to care that I was there waiting. I gave her the colors and she just gave me a look - yeah, I want to change the color of my hair. Just give me the damn product. She did however compliment me, try to sell me on the beauty club card but meh, I just wanted to leave.
Time: Feb/18/2017 (a year ago)
Products are great, customer service was not.
Time: Jul/05/2013 (4 years ago)
Great products, great prices with monthly specials and beauty club card.
Time: Jul/20/2012 (5 years ago)
OMG! This place is heaven! Price and selection is great
