Time: Jul/20/2018 (a week ago)
I highly recommend Polish Nails & Spa. Treat yourself to this affordable, incredible experience. You will be happy you did.I highly recommend Happy Nails. Treat yourself to this affordable, incredible experience. You will be happy you did.
Time: Jul/20/2018 (a week ago)
Edit: had to knock this review down to 1 star after my last visit yesterday.
I believe that there should be some type of body language/aura when working in a service industry. Yesterday I was so annoyed by the man's inability to communicate with me in a reasonable way. It was as if I was talking to a brick wall. When I sat at his booth I told him that I just wanted my natural nails shaped with clear polish and pointed out where 2 were torn at the edge. He couldn't less about what I was saying and didnt listen. He replies, "so what do you want?" WHAT? I just told you EXACTLY what I wanted. So I repeated myself and he started. Moments later I tried to talk to him, but he never acknowledged me speaking. I wanted to leave so bad, but stayed only because he had started to paint and I was short on time. Even as I was walking out a woman walked in and they told her to go to another guy's booth, but she demanded someone else. Stay away from the men here.. they lack basic manners!
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Although the staff is nice, English not being their first language always creates an issue of miscommunication.
I have naturally strong long nails. My nails are often mistaken for acrylic nails because of how thick they appear. I've always maintained my nails at home, and thought about going to the nail salon for the first time in 25+ years. All I wanted was a simple shape up with a french manicure, and no nails needed to be added for obvious reasons.
As soon as she heard my request, she took out her nail clippers and quickly cut one of my nails..... all the way. I immediately took my hand back and asked her about her intentions. At that point it was too late. I told her to just cut them all.
I started to look around not paying attention to the nail tech. Then all of a sudden she took out a drill and started on my nails. It hurted. It felt really hot, and I told her. No sorry from her. I asked her why she used the tool, and she said she was adding tips! Tips? Yes tips!! When did the word tip come out of my mouth?. The lady next to me kept me calm and told me to just get the style she had. Her manicure was nice, so I agreed.
There's a lot more to the story, but I just don't feel like typing.
This location also attracts many unpleasant customers. I took my mom yesterday to get a pedi, and people were talking very bold on the phone. One lady had her phone on speakerphone. Where they do that at? She was on it the entire time we were there. I kept giving her "the look", but she wasn't understanding it. My mom actually enjoyed herself, and loved her pedi/massage. So I had to upgrade my review to 3 stars
Time: Jun/07/2018 (a month ago)
I had 5 chipped nails and a nail that had broken off completely just 5 days into my last fill-in. I wanted repairs and new polish when I went back to the shop, but the older lady was rude and nasty. After she clipped my nails and filed them uneven and sideways, all the while grumbling, I decided to go elsewhere for a repair and new polish. I will not recommend this place to anyone. The young lady that originally did my fill-in was very nice but it's not worth what you get if something goes wrong and you need to return.
Time: Oct/23/2017 (9 months ago)
WARNING!!! Poor customer service!!! DO NOT GO HERE!!!!! I went to get my eyebrows done today and she MESSED my face up!!! When I told the Lil girl that I did not like it she told me that I didn't have any hair there!! I have naturally THICK eyebrows and they had not been done in a while so... I then asked her who I needed to speak to she brushed me off and said the "lady up front". I explain to her what happened and she offer to take more hair off!! No!! I told her that I was afraid for them to do anything else to my face!!! She began to argue with me and speaking in another language with her husband. Threatened to call the police. I agreed. Her husband then walks up and I'm thinking he would make it right... Nope. He began arguing as well. I asked them to go ahead and call the police because I did not feel like I should have to pay for something I wasn't happy with. No one ever apologize. He even went as far as taking my tag number down because I wouldn't wait for the police inside. Long story short I had to pay (Regular price) and I'm Pissed!! They really should not be in business. You can't do wrong and get by. I have never been treated like this before!! I will never go back and if you are wise you would steer clear of this place.. Polish Nails and Spa😡😡😡😡
You’re doing great!
Time: Apr/12/2018 (3 months ago)
These people are incompetent and rude! The place is filthy, and they need to be shut down. Notice that the only good reviews that they have are from the employees. Sad, sad place.
