Time: Oct/30/2020 (in the last week)
I never write bad reviews, am not a complainer, and usually give people the benefit of the doubt but this was unacceptable. I do not usually get my nails done for practical reasons but I decided to get acrylics put on for the first time in like a decade. Since I very rarely get my nails done and have not in many years, I did not know what the appropriate protocols were but some things did not sit right with me but wasn't sure if it was ''normal'' or not. I just got done reading proper nail procedures manual and just about nothing was done properly. To start off, my technicians name was Johnathan. The procedure was extremely painful, he kept jabbing his fingernail into my skin around my nails, twisting my fingers way beyond what was necessary and did not really let up when I said anything. I figured I was just sensitive or something but I don't think this was normal. HE NEVER CLEANED off my nails, skin, or any of the dust from the excessive filing and then proceeded to apply the acrylic OVER A BUNCH OF NAIL DUST. He also cut my cuticles and used an electric nail file for what seemed to be a very excessive amount of time on my natural nails (which were not in bad shape at all since I care for them at home). So basically he sanded like crazy with power tools and slapped acrylic right over it. Another nail tech was walking around and checking the other nail techs work so even though my intuition was telling me something was wrong, the other nail tech seemed to think everything was fine, so again, I second guessed myself. I really should have gotten up and left. I will never not speak up again in this situation even if I'm brand new at getting something done - either way it seems a licensed nail tech should know better, even if I don't. Also, it appeared the tools were not cleaned either; electric file bits had white residue on them from filing other clients nails.. I did pay, but wish I would not have since I've had time to process, do a little research and realize I was not wrong about my experience. This place is disgusting I'm getting them removed somewhere else and I hope I don't get an infection.
Time: Sep/11/2020 (a month ago)
Kim and Ryan are excellent. I love this place. I get my nails powder dipped and a gel pedicure.
Time: Oct/07/2020 (3 weeks ago)
I love this place all technicians are friendly and personable. I have never left disappointed. They go above and beyond.
Time: Oct/19/2020 (2 weeks ago)
Walked in for a pedicure. Kim took care of me. Best pedicure ever! She's my new go to gal!
Time: Oct/13/2020 (2 weeks ago)
I went there yesterday and was seated, two attendeds were not doing anything and three others had customers. They sit me at the bowl I wait 20 mins and I notice that the greater asked a woman to do my pedicure she said no. So I waited and waited finally 22 mins later I got up and left. I don’t have a green dot on my forehead or ugly feet either. They just didn’t want to work and guess what wherever I go I always give a 15 for a tip just on a pedicure, I never get anything fancy just a straight paint job with sometimes a flower painted on my big toe. You lost a 15 dollar tip yesterday.
