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BUSINESS
Kathy's Nail
141 Rohrerstown Road
Lancaster, PA

Rating:
(3.7)

HOURS
UNKOWN ..!

REVIEWS
Time: May/31/2018 (2 months ago)
My favorite nail spot for 10 years. I love the hand massage at the end and they do great work. Super clean. Appointments are not always needed, but call ahead to see if there is an opening.

Time: Jul/14/2018 (a month ago)
Always love how my nails look after leaving Kathy’s! Always has time to fit me in too!

Time: Jul/16/2018 (a month ago)
They do eyelashes here, very reasonably priced and good service :)

Time: Sep/06/2017 (11 months ago)
I went a day before my appointment by mistake. She ask me what I wanted done and I told her I wanted my nails taken off and she said ok she started cutting them I jerked my hand back several times it hurt so bad so she put one finger in foil and the rest she cut off my nail look terrible. And the last time I got them done I asked her if they need to come off and she said no there fine .they hurt I can't even one a can of soda will not go back they are always in a hurry and she didn't seem to care that it hurt so much she could have put the remover on and foil or told me she just can't do it .

Time: Jun/02/2017 (a year ago)
Went in to get my eyebrows waxed. The lady was in such a hurry she was ripping my skinso hard, i now have a black eye from how rough she was and a blood blister from her pinching my skin with her tweezing. I called to tell the manager just to advise her to let her team know there is no hurry and to take there time so they can avoid this situation again. She was not there when i was there in the AM. So when she called me back the next day she proceeded to tell me I probably hit my self later and didn't release. In her 10 years at her shop that this has never happened and it does not make sense to her and she wanted to know what i wanted. I was in complete shock and disbelief. I offered to show her pictures of my eye and even come in since i had my receipts and time stamped pictures. Sadly she sad no and she was sorry i felt how I felt and hung up. She was completely unprofessional and clearly did not have the slightest idea how to deal with a customer. Please be careful when going here. It could end with a lovely black eye.





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