Time: May/08/2018 (3 months ago)
First time and I was talked into getting a dip done, I liked the idea of it being better for my nails so I was happy to try it. After choosing my colors we got started, when doing a dip you pick nails that have numbers on them and I picked the color 09 and the man doing my nails grabbed 60, a simple flip of the numbers so he applied a shade that was a lot darker than i picked, I didn't notice right away and I wasn't even mad but when I tried to point it out he was not pleasant to me at all and tried saying it was all my fault.I tried explaining I know I picked the lighter one i think the numbers were just read upside down it wasn't a big deal,but he had such an attitude and kept repeating how it wasnt him it was my fault and should have told him sooner and he stormed away from the table while I was still talking and trying to tell him it was not a big issue. Luckily a very sweet woman Lena insisted on fixing them even when i said i would just pay and be on my way. She did a great job and earns a lot better rating than her coworker got her. He did not handle the situation well and almost cost her a customer. Lena got a nice tip, kindess goes a long way.
Time: May/03/2018 (3 months ago)
I live in Columbia and I drive to St Louis to get my nails done. Friendly and always a pleasure to go. My nail art is always perfect! Love love love!!!
Time: May/29/2018 (2 months ago)
I had my nails done on friday evening and by monday morning my nails were completely destroyed and chipping. I am not one to be rough with my hands and have never had chipping this badly. I was not pleased.
Time: Jun/11/2018 (2 months ago)
This was the worst mani/pedi experience of my life!
I went here with a group of girls for my best friends wedding (about a group of 6, 2 nights before her wedding). After the bride and I received our pedis we noticed that you could see our nails through the polish. They had only put on 1 coat. We asked them if they could put on another coat and they said no. The bride, a little distraught because she wanted her nails to look great for pictures, asked if she could pay for a polish change and get something a little darker and less opaque. The nail tech started yelling to the other workers, clearly about us, telling us that it didn't matter what color we chose because the issues were with our nails not the work the work they did.
It was incredibly unprofessional how unprovoked and how hostile their reactions were to our requests.
I paid for both my mani/pedi and the brides. I was floored by how expensive it was. I paid over $160 for both , and that was without tip... because I obviously didn't tip such awful service. Not only were they quite rude to us, but there were no hand or feet massages, cuticle trims, and they asked me what shape I would like my nails and did the exact opposite.
Last but not least- before the wedding even happened, my powdered manicure started chipping and breaking, and since I didn't have time to go back and ask they fix it, a couple of days after the wedding it was unbearable. My nails were in so much pain and looked horrible, so I went to my typical spot to just have them remove the polish. While I was there they kept commenting on what an awful job they did- they had filed the tops of my nails so low that there was a divot in the middle of my nail and paper thin. They said my nails were chipping because they didn't use enough coats, so instead it was breaking and damaging my real nail.
I don't usually ever post bad reviews, but this is one place I truly thinks deserves it.
Time: Oct/05/2017 (10 months ago)
Great friendly staff! "Jimmy" is great...fit us in just in time for Home Coming!
