Time: May/11/2018 (2 months ago)
I waited for over 20 minutes for a fill while the two people who came in after me for a pedicure were serviced right away although they clearly stated they didn't have an appointment. I was asked to pick a color and left at a station to wait when I finally just walked out. They clearly do not service walk ins in order and if they didn't have time for me they should have told me before having me wait so long. My time is just as valuable as anyone else's. I have never felt so unwelcome as a customer.
Time: Sep/25/2017 (10 months ago)
Most of the employees were really nice and attentive. However, they were very busy when I came in. They asked a much older lady to start removing my old shellac. She was horrible. Very obviously NOT happy about being asked to help me. She Very loudly complained the entire time. She had other employees come and look at my my nails because she was so appalled. I had painted over and had several layers to remove. She was hurting me. Filing the skin around my nails because she was so mad and aggressive. She was so rough I wanted to cry. She took part of my skin off and filed down past the polish into my nail. I was shocked that this was really happening and I was paying for it. Other customers were staring at me with pity. I wish so bad that I could have left. I had to finish the process because I needed to have decent nails for work that night and had no time left. The other employees took over and were AMAZING. They need to get rid of that nasty old lady. She is ruining their business. I would recommend to others but DON'T LET THAT OLD LADY TOUCH YOU!
Time: May/25/2018 (2 months ago)
They do a great job and are very accommodating.
Time: May/19/2017 (a year ago)
I have been a dedicated customer of Crystal Nails for several years. They are the best nail salon I've found in my 10 years in GR. Their staff is friendly, they have a great facility and wonderful selection of colors. You are also welcomed to a complimentary beverage during your services. I would highly recommend this place to everyone!
Time: Jun/23/2018 (a month ago)
Turn Loan great
