Time: Aug/20/2018 (a month ago)
I will NEVER EVER GO HERE AGAIN! I called at 12:30 and booked a 3:30 appointment, I asked the woman on the phone how much it would be to soak off my old coffin set that had gel polish and put a new set, she stated it would be $31. The first red flag was that the address listed here on Google Maps isn’t correct. Once I found the new address, the place was warm and stuff and two of the nail techs were lazily lounging around without asking me what I needed. I gave my name and appointment time to the main technician only to be told that a different name other than mine had been scheduled for my appointment. Second red flag came when one of the previously lazy techs gave me acetone to soak my old set off, she didn’t bother to take of the gel color prior to putting my fingers in the bowl of acetone and instead let me sit there for almost an hour without coming to check the progress of the soak. The main technician came over to file off a portion of the now messy gel and informed me that I never specified over the phone that I had needed to soak off my old set and because she didn’t understand completely what I needed, I now had to wait an additional 45 minutes to an hour for her to finish with her regular incoming scheduled clients! I was so angry that I gathered my things to leave and only then did all of the ladies get motivated to try to convince me to stay there. They left my hands full of acetone and they let me leave their establishment with 4 half soaked off nails! I paid one of the techs the $5 for the soaking and I still left the place. Absolutely ATROCIOUS and UNPROFESSIONAL! Horrible customer service, stay away and save your time and money!
Time: Sep/29/2015 (2 years ago)
Time: Jan/31/2018 (7 months ago)
Time: Oct/30/2017 (10 months ago)
