Time: May/16/2019 (a month ago)
Omg....the spa pedicure was amazing. I must have raved about it so much that my son gave me a gift card for Mother's Day! I came in later in the day without an appointment. The host squeezed me in and I was glad she did. The nail tech was really nice and did an excellent job on my pedicure. I couldn't believe the price I paid for the service. I am excited to go back.
Time: Jun/25/2019 (in the last week)
Great spot to get nails done but call ahead and make an appointment this is a really busy place.
Time: Dec/12/2018 (6 months ago)
I previously reviewed this place with 5 stars, and now I'm taking all of them back.
Don't come here unless you're willing to pay more than the expected. I used to LOVE this place because their gel manicure is well done and lasts a couple of days until I tried the waxing and got REALLY hurt, the girl damaged my skill to a point where I came home bleeding and she overcharged me at the cashier because it was "more work" for her. I only saw how bad it was when i got home and couldn't even sit (because my private parts were hurt) It was a big charge difference because the regular price is 35 and I paid $90. I'm only writing this here because I emailed the place and I never got a response. - With all this said, today i decided to return for my nails *because I'm never going back there for wax again and if you don't want to be hurt, don't go!*
I get there for my nails and I get overcharged again, if you read other comments you will see that they do this all the time, they charge you a different price at the cashier - without telling you beforehand. Anyways, the girl insisted on adding glitter to my nail and then charged more for it at the end. again without telling.
I think the biggest problem is that they don't tell you when something is "extra", you never know if the water will be on your bill at the end. I'm never going back and I'm sad because I like the nail job but I'm not gonna be treated like a fool. Run away if you don't wanna go through the same!
And to the business owner: train your staff to tell people when they are going to be charged extra for something, not everyone is prepared!!!
Time: Jun/12/2019 (2 weeks ago)
I have been going to this salon for 2+years and I always spent $80-$100, and on top of that I drive 1hr and a half to get here. Today I decided to bring my husband and the lack of professionalism was disgusting. The manger was just RUDE I will not do business with an establishments that forget quality customer service is KEY.
Time: Apr/12/2019 (2 months ago)
I really liked this nail salon/spa... For the most part, it seemed some what clean and technicians are very nice (reason for giving at least two stars). Many nail salons do not practice proper sanitation, especially with waxing as I've seen in other salons double dip with the stick when eye brow waxing... I haven't witness Bamboo do this. However, I am now reluctant to visit Bamboo nail salon again as I just learned the power dip is as unsanitary as the tools that are used (if not cleaned after each customer). I've been getting powder dip for sometime at Bamboo and the technician typically dip my finger in the powder, when they're actually suppose to pour it on. Also, I am never asked to wash my hands so multiple unclean fingers are dipped into the same powder. That's disgusting. I thought something was off, so I did my research. Bamboo, I suggest you instruct your technicians to pour the powder dip on instead of dipping the finger in the powder. I think I am done with nail salons until I find one that thoroughly practices good hygiene.
