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BUSINESS
Onyx Nail Bar Dallas
4123 Cedar Springs Road
Dallas, TX
http://www.onyx-nailbar.com/
Rating:
(3.9)

HOURS
Monday: 10:30 AM – 7:30 PM
Tuesday: 10:30 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Feb/07/2020 (3 weeks ago)
I came here with my coworkers to get a manicure and pedicure and I loved it! They have a large staff and since we made an appointment, they were able to get us in quickly. They have large TV's playing multiple movies/news, and good music in the background, and if you like your wine/beer, they have an option for you. The service was incredible!! Helen was my nail professional and she was phenomenal!!! She took her time, was thorough, made sure the temps were fine and that I was comfortable!!! I will be bringing my wife back her to get such an incredible treatment!!

Time: Dec/18/2019 (2 months ago)
I usually come here to get my nails during happy hour, but today I came by after work and I am really disappointed. The lady who did my nails rush and put about 6-7 layers of powder. I told her my nails were too thick she said she would fix them. At the end my nails are not even because she rushed and I had a lot of glue left. After I wash my hand I showed her she fix it over the counter and still got charged regular price.

Time: Nov/18/2019 (3 months ago)
First time here! Bright and beautiful place! Very welcoming staff. Used my name frequently, thanked me generously, very polite in general. I will definitely come back.

Time: Dec/06/2019 (2 months ago)
First time here and if I lived in Dallas I would definitely make this the spot for a pedi! Drinks were great along with comfort .Will return next time in Dallas!

Time: Sep/16/2019 (5 months ago)
I have given this place so many chances but I am disappointed every time. I’ve grown out my natural nails so that I can get regular manicures and today was the third time I have come in with long nails and been left with stubby nails. In fact, all my nails are different lengths and different shapes so I had them quit before getting to paint. Because of the last few times I have been in, I made sure to tell the nail tech that I didn’t want her to touch the length. I wanted her to just file them, leave the length and paint them. I booked a $35 manicure which should have been easy money for them. They seem to have a distaste for regular manicures and are purposely trying to make me stop coming in. Today I came in with uniform long nails I had filed and shaped the day before. in the picture I posted, the first two nails match the shape I had when I came in, the last two (lopsided) nails are the shape the rest of my nails are now. You can’t even really call it a shape. I had one broken nail and even told her how I wanted her to shape it, she ignored me. I am writing this review because my experience keeps getting worse with every visit. A few weeks ago my boyfriend and I came in for pedicures and I wanted a manicure at the same time. Three times during my pedicure, I asked if there was somebody coming to do my nails. No one ever came, so the kind lady who was doing my toes did a free polish change for me. The time I came in for a pedicure before that, they asked if I wanted my toe nails cut, I said no but they cut them down to the nail bed anyways. The techs seem to completely disregard whatever instructions you give them. When I used to get a dip manicure, my shape was consistently wrong. One time I asked for coffin nails and the filed the sides of my nails in so deep on the sides that I bled. On top of the many bad experiences, I kept coming back because every once in a while, they got it right. I do want to make one more comment about the salon itself, it smells strange. I haven’t been able to figure out exactly what the smell is but it doesn’t smell like chemicals or perfumes, it smells like something is burning or it smells like a bad food smell. Additionally, I never ordered alcohol here because the wine is always really cheap tasting or sour. I do hope they will read this review and try to do better but I will not be back.





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