Time: Aug/17/2018 (2 weeks ago)
Horrible experience. I got a manicure and pedicure. I was rushed the entire time. Both toe nails and finger nails were cut short and uneven. When I asked her to even out my nails 3 times, she looked annoyed and essentially made my nails stubby. When she painted my fingers, she barely did 2 coats, and they were streaked. My manicure looks like I did it at home. Not friendly at all. Will not be going there again.
Time: Aug/20/2018 (2 weeks ago)
Will never go there again! I went in to have my Gel nails removed , Once they lady realized that I didn't want to keep them and that she couldn't Sell me on a different product everything went down hill. When removing the Gel the women kept burning my fingers enough that I was flinching and moving my hand away. NEVER once did she apologies or even ask if I was ok! She then up sales me on nail harder telling me it would help. Once leaving the salon I realized that my nails not only hurt (which I know is normal when getting gel removed Cause I have done it before) they were burning and causing so much pain I was in tears. I ended up taking the nail harder off because it was making the burning worse and keeping nail in ice water all day to try and help with pain. DO NOT GO TO THIS SALON EVER ITS THE WORST!!!!!!
Time: Jul/27/2018 (a month ago)
Have been going to this salon for a long time but after the experience today I will not be returning. If you cut someones toe nail to the point of it bleeding, so much so that pressure had to be applied there should be some kind of apology. Even when brought to there attention that it should not have happened there was still no apology nor acknowledgement of any wrong doing. Paid for the services provided, gave no tip; I was then followed outside and was asked why there was no tip. Disgraceful!!!
Time: Apr/24/2018 (4 months ago)
This place is wonderful!! The chair massage is incredible and the best part is the stretch after, really completes the experience. My color lasted really well. Great service and really clean.
Time: Apr/15/2018 (4 months ago)
I have been going to Lux since it opened, great atmosphere and very, very clean!! Sophia and Ken make the experience at their nail salon very friendly and relaxing experience, Bonuses are Amy and Joey who gives a great massage!
