Time: Oct/31/2020 (2 months ago)
Unfortunately I rate them a 3 because of the male that works front desk. Absolutely horrible demeanor and tone. Zero service skill and would benefit from being coached on how to address paying customers as opposed to acting as though he is doing us a favor for offering services we pay for! The ladies in the salon are fabulous and do a very good job. They deserve a 5. If this gentleman is the Manager or owner, he really needs to be self aware. He is a walking ad for how not to speak to customers.
Time: Nov/14/2020 (a month ago)
I have been a customer here for a few years now. And even before COVID Lexi Lexis spa has always been very thorough with their cleaning and sanitizing between customers.
I recently got a manicure and pedicure and the guy who took me in, did an amazing job. I have never had any issues with the service or the staffs. Everyone is really friendly and it was a great experience.
Time: Dec/23/2020 (2 weeks ago)
Nice scenery and tons of colors to choose from. They were very clean as well. The tech that assisted me was very kind. The quality of my manicure and pedicure weren’t good. I had to keep instructing the tech how to file my nails. They were crooked and ranging from a circular shape to a square shape. The application of the nail polish was poorly done on both my hands and feet. The tech complained about not being able to see due to the lighting and his shadow getting in the way. With the poor lighting he also didn’t clean up around my nail good either. I offered to move but he said it’ll be ok. During and after the tech painted my hand nails, I had to keep pointing out spots he missed. Both my toes and fingernails were unevenly painted. The tech states it would look better after applying a top coat. It didn’t. I expressed how I didn’t like my fingernails and the tech didn’t charge me for it. The owner didn’t like that. They offered to repaint my nails but I had already been there for 2.5 hours and it was almost closing time. I decided to get the same service done elsewhere at a different place in the area.
Time: Jan/04/2021 (a week ago)
I just moved from Pearland and hope to find a group as friendly, kind and job well done in my area. Emily and Mia are wonderful and have taken the best care of me. I miss them already! 💗
Time: Dec/27/2020 (2 weeks ago)
1st time coming ... last time coming .
Got a full set and pedicure . I’m glad I didn’t the chose a more expensive pedicure . She left my feet sooo sore. They hurt to walk. My full set looks fine but definitely overpriced for something basic. They have lots of colors to choose from and an overwhelming amount of options for manicure and pedicure but makes no difference if the end result will be like mines .
