Time: Apr/01/2018 (in the last week)
My girlfriend took my daughter for a relaxing time and to get their nails done. The heavyset male ‘nail technician’ was working with my girlfriends nails. She showed a picture of what she wanted done and told him as well. He proceeded to cut her first nail way too short, nothing like the picture she showed him. She politely stopped him and he got visibly upset, angrily said something in his foreign language then walked away without saying anything to her making her wait over 10 minutes more for another person. She sat there completely embarrassed, upset and insulted. I called to ask for them to fix this by giving them good customer service. He walked up to her and said why did you have your boyfriend call? (Which she did not ask me to call.) The woman tech told my girlfriend that she didn’t tell the guy correctly. Another customer stepped in and told the employees giving my girlfriend a hard time that my girlfriend DID tell him, three times. Another tech completed my girlfriends nails. She was rushing and stabbed my girlfriend in her pinky finger with the file, cutting her finger. The fingernail on that pinky finger didn’t even cover the fingernail on the side underneath. They didn’t offer a single apology. In total I spent $95 on very bad work and customer service. Hostile, rude, unprofessional, careless, poor quality of work and argumentative.
Time: Jun/07/2017 (10 months ago)
Very friendly and skilled staff.
I love that they use the disposable bags in foot baths. More sanitary.
Great selection of polish and services. 18 chair salon, so less of a wait for walk in, if any.
I would recommend.
Time: Aug/09/2017 (7 months ago)
This was my first time at Venus. They did a good job on my nails, but when I took them off, I had fungus in one of my nails. I treated it with essential oils but it didn't go away for over a month. I definitely wouldn't recommend this place unless you want fungus.
Time: Nov/10/2017 (4 months ago)
Tried them three times very disappointed every time. I won't go back
Time: Feb/03/2016 (2 years ago)
My favorite nail salon in the area. The reason that makes me keep coming back here is that all the staffs here are very nice and welcoming. They always serve customers with great care and smiling faces which make me very happy and want to come back. They also do a great job with shellac and they are proud of it. The shellac lasts on my nails the whole month which is very nice. They provide high quality products for decent price. The interior is always being kept clean at anytime with plenty comfortable chairs. Overall, it's a great place and they do a wonderful job. Highly recommended!
