Time: Jun/01/2018 (2 months ago)
Here was my experience at Tiffany's:
1. I walked in, just after another girl, and watched as she signed in on a clipboard at the counter. Like when you get to the doctors office. I followed her and signed in, too.
2. Nobody greeted anyone? People barely even looked up when I walked in, and nobody even said, "hi" to me, or the 4 other people who walked in after I sat down to wait for my turn.
3. I had an appointment for 3:30pm. Originally, it was for 6:30pm, but I got out of work early and called to ask if I could come in earlier. I also knew my original appointment was just before closing, so I wanted to help them get out of work on time. I asked if that would work, if it would be okay, if there was an opening. The person on the other line said that was fine, and that I should come in at 3:30 instead.
I walked in at 3:25pm, waited until 3:40pm and asked how much longer the wait would be (the first time someone even acknowledged my existence..). I was told I could to go to a pedicure chair then, even though every tech was obviously preoccupied with other people. So I went to the chair and soaked my feet.. for TWENTY-FIVE minutes.
After 25 minutes passed, I watched someone be seated in the chair next to mine, who walked in after I did, and start her pedicure. The tech who was starting her pedicure turned to me and said, "sorry, she has an appointment." I said, "I had an appointment, too, at 3:30." It was then that someone was finally sent over to my chair to start my pedicure, too.
My question is this: if you're not going to greet anyone walking in or check who does and doesn't have an appointment and you don't even bother to ask, then purposely ignore someone in favor of someone else, why do you even take appointments and have that ridiculous sign in book at the entrance?
4. My pedicure starts, and I notice that they don't use disposable tools (like the pumice) and they all look considerably worn down. Then I proceed to get the world's softest "massage." She literally just runs her hands up and down my feet and calves, like she has vaguely/briefly seen a massage before, and is trying to imitate what she saw, but has also taken a handful of muscle relaxers and can just barely feel her arms and hands. To give you an idea of how bad this was, the lotion started DRYING IN CLUMPS WHILE SHE RUBBED IT BACK AND FORTH.
I'd wish for a 0-star option, but the polish job wasn't the absolute worst in the world, so I'll take the 1-star and just never go back.
Time: May/21/2018 (2 months ago)
Great. The ladies always do a great job here, never had a bad experience
Time: Feb/03/2018 (5 months ago)
My nails are all uneven and lumpy, my cuticles are all cut up. When I asked her to fix them she ignored me and moved me to another person. That person cut my fingers up even more. Now I have horrible looking nails and cuts everywhere. This was my first time there and I went to 4 different people. They cared more about people with appointments and kept bouncing me around every time someone walked in. Will never go here again.
Time: Feb/07/2018 (5 months ago)
They are always friendly and very polite... Very efficient and good at what they do..
Time: Mar/26/2018 (4 months ago)
Not good n I'm shocked cause I love this place
