Time: Mar/06/2018 (a month ago)
Great hair store excellent customer service staff always willing too help when needed I'm always in their with extra cash wig store waa my favorite when I was WORKING the wig QUEEN
Time: Jul/16/2017 (8 months ago)
6 day return policy. Seriously. I bought items during the weekend to do my hair and jusy didnt have enough tine to do it. So I save my itens for the next weekend. And realize I was just too ambitous. So I try to retun my items a week later and nope. Cant return. I just spent $70 and cabt return itens i am not going to use. This is ridiculous!
Time: Mar/28/2018 (a week ago)
Good....
Time: Aug/31/2012 (5 years ago)
When I entered this store, I thought I arrived in hair extension heaven. The variety of hair they had on offer was amazing. The store was so large and I didn't know where to start. Most of the hair was kept behind the counter so I have to ask for assistance.
I looked around and noticed they had a lot of staff walking around. I asked a man for help and he couldn't speak English so he call a lady to help me.
She appeared to be in a hurry and left me still deciding what hair I wanted. I went over to the section with the pony tails and asked another lady to pass me two hair pieces so I could match it to my hair texture and color. I notice she appeared to be inpatient and when I asked to see two more she appeared annoyed. She call over another man to get the hair piece down for us and left. The man that was helping now didn't want to take down another piece and I felt as if I needed to pick one quickly.
When you open a store that caters to a certain culture, there should be an understanding of what, how and why we buy.
Like most black women I buy hair extensions and spend a lot of money per year on my hair pieces. It is very important that we match our hair color and texture to the hair piece.
WHY put the hair behind the counter if no one wants to help you when you need to get to it?
WHY is there no one there to direct you to the hair you want?
Why have a shop if your staff is not patient enough to sell the produce?
I left without making a purchase. I needed to buy hair and found a great store called Ebony beauty supply down the road, Excellent service and prices, I ended up spending $170 and left very happy.
Beauty Max get your act together or you will lose a lot of business with the staff's stink, unhelpful attitude. I will never shop there or even recommend this store
Time: Jan/20/2017 (a year ago)
Super helpful staff and everything you're looking for you can find here!
