Time: Mar/06/2021 (a month ago)
My apartment flooded within a week of moving in due to a pipe that "burst" above my apartment. It took 6 months to repair and I still had water stains in my apartment after repairs. They refused to relocate me or provide any form of compensation even though they literally required me to keep my door open for 2 months. Anyone could've walked into my apartment.
For example, one time they walked into my apartment without knocking and proceeded to my bathroom while I was taking a shower. After that, I requested a text or email before they entered my apartment which they disregarded multiple times.
They shared a tenants application with me through Google drive which included tons of private information including social security numbers and debit card numbers. They denied they did it even though I provided them with screenshots of how they shared it..
The entire time I lived there I dealt with cockroaches coming into my apartment.
The fire alarm was triggered well over 20 times when I lived there. This should be addressed because people have gotten to the point where most everyone ignores it.
This could've been an extremely enjoyable place to live but I felt like I was at war with the property management the entire time.
Time: Mar/18/2021 (a month ago)
Not a safe environment!!! DO NOT MOVE HERE until you talk to a few tenants to get the scoop. Moving in was exciting until i started noticing alot of BS. The view from my balcony is great but I’m m Not a fan of how corporate or management handles situations. You’d be lucky if they even decide to get back with you.
Time: Oct/18/2020 (6 months ago)
Met with Darius who I must say was very professional and straightforward about everything! From explaining and showing us around and allowing us to know about everything that they offer! I was highly impressed how clean and neat things were an to top it off the warming feeling when we were shown the apartments so thank you Darius for your welcoming spirit we have a lot to take in☺️
Time: Oct/01/2020 (6 months ago)
Overall, living in Town Residences has been a pretty decent experience. The staff is friendly, maintenance requests get done pretty quickly, the apartments were renovated fairly recently and feel modern and clean, and it's great being able to walk to work if you work downtown.
However, there have been some frustrations:
- The elevators break down way too often. As I write this, they've been broken for like 3 weeks and I don't have any faith that they'll be fixed particularly soon.
- Other residents can be very loud and many aren't taking covid nearly as seriously as you would like.
- Parking is a massive pain. This is probably my biggest complaint, especially since in Detroit you really need a car even if you live downtown. There are never spots available so I'm currently paying $125 a month for a lot a few blocks away. It's fine, just inconvenient.
Despite those issues, I've still been quite happy here and would recommend it to others.
Time: Aug/04/2020 (8 months ago)
NOISE NOISE NOISE. If you are looking for a home that serve you a peaceful life? This is a bad choice. I had a water issue, then they started construction internally. I was in a feeling that this problem is temporary but another problem from day one from a construction site next. I don’t know what they are doing, I am waking up everyday morning with multiple machine drilling sound that is coming from next structure. All day that will stay with you, I get headache, I can’t listen a music or watch a TV. It’s so LOUD!!! If I wanted to have extra 1hr sleep in the morning or during my day...it is IMPOSSIBLE!!!
