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   BaoNail.com » VA » Norfolk » Orchid Nails & Spa

BUSINESS
Orchid Nail Spa
5900 East Virginia Beach Boulevard
Norfolk, VA

Rating:
(3.9)

HOURS
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Aug/11/2024 (3 months ago)
Got my daughter’s nails done for her birthday. I’m honestly very disappointed but yet and therefor excited for this being. The nails turned out incredible 🤩🤩🤩 ! The only problem I had was when i walked in, this older man started purfusley and aggressively telling me that I need to start working out! Yeah I weigh about 607lb but that doesn’t give him the right to disrespect me like that! It was my daughter’s 10th birthday and when i went to the nail tech she said she couldn’t even sit in the chair! she only weighs 480lb !!!!

Time: Aug/22/2024 (3 months ago)
I only went here for my eyebrows because Aileen is amazing, but I wanted to try a different service, and the service was horrible. It was a different tech and I asked the her multiple times to fix it, and she started getting upset and handling me rough. I ended up going to a different salon for them to be fixed. Update: I was credited for what happened and I truly appreciate them for making it right.

Time: May/01/2023 (a year ago)
I went in today for a pedicure and eyebrow wax. It was an older lady that took me and since I walked in she was being so rude. Throwing things at me and only handed me one color pallet. All I asked her was if there was a milky white in the nail polish, she raised her voice at me at said no only acrylic 100$ 100$ I said you don’t have to be rude I just asked a question. I picked a color and it was a bit to bright for me so I asked to switch the color way before she started on my toes and she again yelled and was extremely rude. She also did my eyebrows and messed them up so bad and it’s my birthday. When I told her I was unsatisfied with my eyebrows she again yelled at me, told me, my eyebrows are fine, and also told me that I was being a problem to her. She also stated that she was the owner. I spend my money in here all the time and this was the first time that I had an issue. That lady doesn’t need to be around if she is going to treat customers that’s paying a lot of money like that.

Time: Aug/31/2024 (2 months ago)
I like this shop the ones I’ve come in contact with is friendly and professional. Nick is the best person to do pedicure and whenever I go there I leave feeling pleased. Shout out to tye he’s the best. I have no reason not to give this place a 5 star rating

Time: Aug/18/2024 (3 months ago)
Just left there so upset. I got a basic manicure and pedicure. No extras. First they didn't have the color I picked out. I got an overlay on my natural nails. I asked for a pearl pink, he brought a peach color. Gross! I said I didn't like it before he started, he ignored me. He was so rough with my hands, it hurt!! He did not listen to me, nor even offer me other colors, he just started painting. Didn't even give the basic hand lotion massage. Basic pedicure. Cost $110! I look worse now. I'm having to fix this myself. Now I remember why i never try and do anything nice for myself. I got robbed! They didn't even ask if I liked it. Zero customer service.





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