Time: Jan/04/2019 (2 weeks ago)
Popular spot for nails. Long lasting quality. Great for some girls get away time. We got the SNS and the service was good. Our wait was also not too long. Staff was friendly.
Time: Aug/03/2018 (5 months ago)
After living in Charleston for two years and searching for the perfect nail shop I finally found Princess Nails. I have been coming here since 2016 and I consider them a second family. They are so kind and have the best customer service. I started out with regular polish and then they suggested I start using SNS since I am rough on my nails. It lasts so long and the quality is amazing. Not only do they know what type of polish would be good for me and my life style, they give me tips on how to take care of them outside of the shop. Every time I make an appointment they are so fast about getting to me right away. The boys in the shop have the best sense of humor and make the shop so lively. Would never consider going anywhere else!
Time: Jul/28/2018 (5 months ago)
I will never return here. First, I asked for just a gel polish change. They proceeded to do a full gel manicure and charged $35. The manicure itself was basically like getting a polish change. I picked out the color I wanted and I got something completely different. I asked why would they present a color to me if they didn't have it in gel. So I picked a darker gel color and it still was nowhere near what they're advertising on the swatch. The manicurist told me that the swatch was just old and it got darker over time. The nail tech then proceeded to file my nails AFTER she polished it! Who does that?! I will never return here again. The top photo is very close to what I asked and the bottom is what I got.
Time: Jul/29/2018 (5 months ago)
I’ve never been, but I was looking to go here. How can there be so many people with 5 stars AND so many people with 1 star? It’s either “best place ever” or “will never come back.” Seems to me like there must be something going on with the staff? Hard to want to go when so many different reviews.
Time: Jul/10/2018 (6 months ago)
This was my first time at Princess Nails. Because there were plenty of chairs available, it would have been nice to be asked where I would have liked to sit. Unfortunately, I was seated with my back to the TV and was not offered anything to read. I will say the place was very clean. Haven did a great job relieving the discomfort from an ingrown toenail. I had just gotten through with a hard workout, and Haven gave a great massage on my exhausted legs and feet. A little more hospitality would have improved my rating.
Update... I was told the wait would be 15 minutes. I waited 45. I mentioned to the technician that my last/first pedicure there only lasted 15 days. I have had many in the past that lasted a month. She scowled, didn't bother to look me in the eyes, ignored my concern about a toenail... I could go on... Not sure if I will go back.
