Time: Jul/14/2018 (2 months ago)
Terrible service! Had eyelash extensions done, fell off in two days, off one eye completely! Called in a Sunday and spoke to Tom he said they were reapply just go back in no problem. When I went in on Monday the girl that applied them was angry with me said I didn't take care of them and that it would cost$15 to reapply. I told her and showed her I did take care of them and have only one eye with extensions left. Why would I have only one eye left with them if I didn't take care of them? She started talking to the only guy there in Vietnamese walks away and is visibly angry and said I would have to pay. I said why should I pay again when they didn't even last two weeks let alone two days? So the guy that she's talking to asked me to follow her. I told him she doesn't want to do them and she wants to charge me and I spoke to Tom and he said to come in and they would reapply then. I ask where is Tom? Ah he left out of town. I said I just spoke to him yesterday. Oh he left out of town for two weeks yesterday. Really. Wow! No way to run a business!!!
Time: Jul/02/2018 (3 months ago)
I have only been here once for a mani pedi. I was nervous about having someone other than my husband touch my feet and trim my toe nails, but the young lady did a wonderful job.
Time: Jul/05/2018 (3 months ago)
I always have such great service and I always love my nails. I recommend the Blvd Nails!
Time: Nov/22/2017 (10 months ago)
The customer service here is pretty depressing. I called first thing in the morning to set an appointment for 10. I was told they could do 10:30. I called a few minutes before 10:30 to make sure they would get us in right away. I was told to get there right away and we would be seated in less than 10 minutes. When we arrived there was 1 woman who walked in ahead of us and no one else waiting. My mother and I were sat for our pedicures, but sat and waited for about 30 minutes for someone to actually come start on us. The pedicure chair where I was seated still had a dirty towel on it from the last client. The lady attempted to use the same towel for me and did not do anything to clean up until I asked. My daughter went completely unacknowledged for her manicure as the lobby filled up. They then seated 3 clients for manicures that walked in after us before my daughter. Two clients that arrived after we did (as walk-ins) were completely done with their manicures before my daughter's manicure was even started. Despite waiting about 45 minutes for the pedicures to start and about an hour and a half for the manicure to start, we were charged full price. When we asked about it at check out, $5 was discounted.
They did a beautiful job on both pedicures and the manicure, but the customer service completely destroyed the experience. If you read this and still decide to go there, make sure you don't have anything else to do that day and are vigilant about their hygiene practices.
Time: Jul/01/2018 (3 months ago)
Over priced! I like how the sign says "$30" special when you walk in wanting just a full set no color, gel, diamonds etc. Just do my nails and apply a top coat. $50?! YOUR RIDICULOUS.
