Time: May/15/2018 (3 months ago)
Ive been going here since 08...love this place
Time: May/08/2017 (a year ago)
Warning: DO NOT COME TO THIS SALON!!!Worst experience ever!!! This was my second time going and I will not be going back! The man is so rude and disrespectful to women! I asked for a fill in and cut down(not to the point that it looks as if I don't have nails). I was very quiet and respectful when I showed him that my nails were too short and uneven. instead of him trying to provide customer service and fix the issue,he became very defensive and tried to kick me out of the salon! I've never experienced such disrespect !
We are trying to support your business and in return you show disrespect! On top of the salon is very dirty and unkept! I wonder if I can report them to the business bureau? Somebody please help!
Time: Jul/27/2015 (3 years ago)
Horrific experience. I, a new customer walked in, was not spoken to, asked what I wanted, or anything else that should happen when someone walks into a salon//shop. I was looked at like I was trespassing. I looked around and waited for a while to see if anyone would speak or acknowledge me, no one did. I then walked over to the register, looked at pricing, and waited at the register a little while longer, and still no one acknowledged me. Now, at this point, I would have left but it was late and I needed my nails and toes redone for the next day. So, unfortunately, I stayed. Eventually a man asked me what I wanted and I told him a shellac mani and pedi with a white tip. He then ushers me to a female who had been sitting on a laptop directly in front of me the entire time to soak my nails. The hot bowl of acetone was pointless (you'll read why later). After sitting there for 10ish minutes, a lady told me to come get in the chair for a pedicure. Long story short, my feet were softer when I walked in than when I walked out. My white tip looked better when I walked in than when I walked out. The paint smeared, and was uneven. She basically should have take her time and used better products. The massage chair was very uncomfortable as well. Then she took me back to the manicure station and put my nails back in a hot bowl of acetone for another 10 minutes. After that, she filed the top of my nails until there were white lines and at that point I had to stop her. (My nails are naturally healthy and strong so to file them until they are white streaks seems as if she thought she was drilling acrylic nails off - mind you, I had shellac.) She then proceeded to put a clear substance on my finger nails that smelled just like glue and pasted it as if she was putting glue on the tips of my nails for acrylics. So, again, I stopped her and asked what she was putting on my nails. She showed me the bottle that said shellac on it so, optimistically, despite the so far, so horrible, experience I'd had, I believed that it was shellac. She then painted the white tip on and then went back and added more shellac to the base of my fingernails. I finish drying my nails, paid, and I left giving no tip and absolutely disgusted. Less than 12 hours later, I look at my nails to find air bubbles on all but 2 nails, on the white tip and off the white tip. At this point, I was furious. Horrible service, horrible experience, and now a horrible product. Now, I believe in giving second chances and giving someone an opportunity to correct their wrong. I had to be out of town, so I didn't have time to go back into the shop, but I did call them multiple times. The first time, the phone rang and no one ever answered, and the second, third, and forth time the phone rang busy. I waited a few hours and called back again. This time some one picked up the phone and did not say a word. It sounded like they picked up the phone and sat it on the TV and walked away. I'm busy Monday through Friday during their business hours and by this point, I honestly don't want them to fix it. I really just want my money back, but it'll be a week before I can get back to their shop during business hours. So, it's pretty much a lose for me. But in any case, yes they may have low prices and may be conveniently located - but that's it. They have horrible service and the quality is even worse than the service. Stay clear of this place! I will be reporting them to the Better Business Bureau along with the State Corporation Commission as soon as I find 2 minutes of free time during business hours. If I could give them negative stars, I would.
Time: Sep/06/2015 (2 years ago)
I love this salon, the service is awesome!!!! I love the workers.
Time: Jun/16/2018 (2 months ago)
