Time: Aug/20/2018 (a week ago)
This place is a real gem! The nail techs are all very lovely. I like to say I have a favorite, but really they all do a remarkable job. They all follow the same protocol so you can always count on a consistently great job. I have only gone for pedicures. They do offer other services that I plan to check out in the future like facials and lashes. One of things that drew me to Broken Nail in the first place was that they offer impeccable cleaning and sanitation. They use products that are single use so NO contamination! Anything that can't be thown-out goes through a hospital grade sterlization process. So that is so very reassuring to know that I can relax and enjoy my services and not worry if things were cleaned properly. They also don't use whirlpool jets which is great because the jets are breeding ground for bacteria! The place itself if super cute too! It's on the second floor and it kind of feels like your up in the clouds in a very nice way. Everyone is super friendly and it seems like they have a team atmosphere. You can sometimes even get in on the same day for an appointment. So that's always helpful, but even when I can't get in same day I always wait! It's so worth it! The quality of the service is something you would expect from a high end spa~and the prices are great!
Thank you Broken Nail girls for always making me feel special!
Time: Aug/18/2018 (a week ago)
Love this place! They really tend to your nail health-not focused on $$$$. Unlike any other nail salon. Highly recommended
Time: Jul/01/2018 (a month ago)
Great little neighborhood gem! Nice staff, great pedicure! Highly recommend!
Time: Feb/01/2018 (6 months ago)
Best nail salon in the Western Suburbs! If you like a great manicure or pedicure where the Technician actually takes her time and gives you her full attention this is the place for you! They are welcoming, accommodating, and extremely hospitable! No rushing or rudeness at Broken Nail!
Time: Mar/19/2018 (5 months ago)
Every month, I book a service at Broken Nail because of their good consistent customer service. Thomas the massuer is both assiduous and professional. I've had the facial and eyelash service. I was impressed with how natural looking and beautiful the lashes were. Painless too! The Esthetician technician was very clean throughout the process, yet gentle, and kind. A clean, friendly, and reasonably priced place with lots of services.
