Time: Jun/30/2018 (2 months ago)
Terrible customer service!! Tony messed up my manicure polish so terribly and I wanted to change the color altogether. When I go back the next day and showed them the mess the guy was like I will charge you if you change color, which I was fine with.
Then I waited for Kevin( since he did a good job making my manicure look so natural before) only for him to rush me through the process saying that he has another customer waiting for him. I mean I’m spending my money too so I should be treated equally and take my time if he agrees to do it. he did an okay job this time but was yelling at me and not listening to what I wanted. He never listens to customers needs he always acts like “I know it all” kind of deal and would yell if he doesn’t think he can do what you want ...sooo annoying!! I was NOT completely satisfied by the time he was done! Much better than tony but didn’t do the right shape (kept on arguing that’s the right one) terrible at satisfying the customer! I wanted the coffin shape he kept on telling me it can’t be done with short nail even if I show him a picture of the shape with short nail then he would yell at me for touching the phone and to keep it away...
So much for pleasing the customer!! I DO NOT recommend this salon! They all have attitude except one lady! Especially what looked like the owner sat in front and talked to me disrespectfully and with a lot of attitude because I’m unsatisfied returned customer. Would NEVER return to this place again!!
Time: Aug/18/2018 (a week ago)
They don’t really do good pedicures anymore. My feet were still roUgh they only use one tool. Also did not do a good job shaping my toe nails before polishing.
Time: Jul/18/2018 (a month ago)
I have never had a bad visit. Mary is the best ever.
Time: Dec/30/2017 (8 months ago)
My experience here was pretty good. I was skeptical because of the other reviews I had read but one thing that I had seen was everyone with good ratings said "make sure you get Kevin," and that is exactly what I did. I walked in, and asked for Kevin. He was a joy to be around and took his time making sure my NYE nails looked perfect (I got a fill in with gel polish). You could tell Kevin actually cares about the results of the nails because of how precise he was being. The only reason I took a star off was because of the 2 hour wait time. But I saw why, Kevin is kept busy due to his high demand! All in all... Ask for Kevin.
Time: Aug/26/2018 (in the last week)
Looks like my 2nd grader did this. I was very disappointed especially this being my first visit.
