Time: Dec/28/2018 (6 months ago)
Wow. Called the East Village location because online booking was not working. Woman kept telling me to book online because she couldn't do it either. I kept explaining this was not working. She seemed supremely uninterested in getting the business, and wouldn't even write down my info. I gave up. So rude. If that's what the phone service is like, glad I skipped going.
Time: Jan/25/2019 (5 months ago)
I only gave this place a 2 because of my nail tech. She was good to an extent, but my whole experience was awful. I'll continue to go to the Walker street location instead of dirty Jones with unhappy employees who dont truly care that I payed good money for a bad experience. I arrived early yesterday. I was the last app of the day. As I recieved my pedicure a mouse ran around. I told them and they laughed and did nothing. I'm from nyc, originally the bronx, now mid town but they should have done something. That's so disgusting and dirty. She finished the pedicure and hardly massaged the lotion. I was rushed out. I couldn't fully dry my pedicure as all employees had coats on staring at me in an obvious way. I told the tech I suppose ill take a taxi so my nails would remain in their plastic paper sheet so I could walk outside and not put my sneakers back on and ruin what I just payed which was $120 including her 20% tip. They wouldn't even wait for me to have my cab arrive so in the freezing cold with the paper slipper I stood on the street waiting shivery. I worked in the spa industry for 13 years. I would never ever treat my client like that. unreal. And the mouse. My job would have compt something but I'm not ever going back. Walker street does it right. This place was a costly dump.
Time: Jan/20/2019 (5 months ago)
A cozy, relaxing environment with great service.
Time: Jun/12/2019 (2 weeks ago)
Treatment was very rushed. I arrived early and they kept asking where my friend was so they could start with her treatment- who arrived on time. Service wasn’t friendly either.
Time: Aug/28/2018 (10 months ago)
Pedicure is professionally done but the place is a bit less spacious than the one in TriBeCa. Staff are just as nice though :)
