Time: May/10/2018 (5 months ago)
A friend brought me here. I went in for a fill. I had acrylic nails with gel polish over top. I had the male technician. he did not push back my cuticles, nor trim them. He did not clean up my fingers whatsoever. (And they clearly needed to be cleaned up.) He basically just threw more acrylic over what was already there, and sloppily slapped on a single coat of almost sheer polish. I got a very light almost nude gel polish. He argued about giving me a second coat, when the first one was so see-through that you could see the acrylic nails underneath. (This was the first time I’ve ever even had to request a second coat of polish. Every other technician at any other salon does it automatically.) Then he sloppily gave me a second coat with bare spots, while raising his voice and telling me that there was no reason for a second coat. When I asked him to fill in the few bare spots, he argued with me. I had to insist that he fill in the areas so that they didn’t look like there were polkadots of bare spots. He begrudgingly fixed the spots, with major ignorance. When it was time to pay, he charged me three dollars extra for a “cut down” fee. He barely filed them any shorter. And the woman I was with that has been there multiple times before, said that that was the first time she’s ever heard of someone being charged extra for their nails being filed. Not to mention that I did not see an autoclave machine in the salon. (The only way to truly disinfect manicurist tools and completely kill 100% of germs fungus and bacteria.) This place is not worth your time or money, or chance of infection, and definitely not worth the stress and dissatisfaction. I’m clearly never going back, and sticking to Pinkys! I am always 100% happy leaving Pinky’s salon every time, and over the many years, have never caught any kind of infection or fungus, nor been charged a “cut down” fee. Go where your celebrated, not where your disrespected!
Time: Jun/02/2018 (4 months ago)
I have been there once a few years ago. Great service. Didn't have any issues .
Time: Feb/27/2018 (7 months ago)
Asked for a full set of mink eyelashes and was told it was $50. Great, and clusters are $28. I have an allergy to cluster lashes so I specifically asked for no cluster, just single lash extensions. I also got a full set of acrylics before I sat down for my extensions. I've had eyelash extensions in the past and I've always loved the outcome and have no issue paying more for great service. Jessica did my lashes in probably 45-50 mins, which I found odd because everytime I got my lashes done, it's taken 2+ hours. When getting lash extensions, they're supposed to be soft to the touch. My eyelashes were all stuck together with visible glue clumps and felt uncomfortable, but I went home after paying her for her service and $10 tip. I get home and get close up to a mirror and count 12-14 clusters on my lashes. I paid for a full set of mink. I called and asked for a refund and she said come back and I'll take them off for you. I come back and the owner I'm guessing, a man said I can't refund you in full. They are getting mad at ME for doing dishonest business claiming the $50 lash extensions were both single lash and clusters! I showed Jessica three different pictures of what I was looking for to make sure it was still $50 and she said yes, I'll do that for you. Completely lied to me while she kept asking if I like it and tending to other customers. My guess is, she was trying to rush me for customers that looked like that had more money for her, which is awful customer service btw. I told them I have no issue paying for a full set of lashes and out of nowhere, they say it's $170 for a full set. WHAT??? Again I have no issue paying good money for good service. Then they had the nerve to say I would never pay $170 for eyelashes...as if I haven't multiple times in the past. The owner says he can refund me half which at this point I'm done arguing with these people. I tell her to take all of them off and the owner tries to persuade me into doing a full set for $170. No way! You expect to get $200+ from me after being completely dishonest with me?? They do good nails, sure, but nothing out of the ordinary. I will take my business elsewhere and if you're thinking about getting lash extensions from here - you've been warned. I was refunded $30 out of $90 (full set acrylics, lash extensions), so I got robbed.
Time: Apr/02/2018 (6 months ago)
I stopped in this morning to have my eyebrows done bc i was in the area.. I left bleeding from where she pinched me in several spots with the tweezers and my eyebrows are uneven! I am not happy and my eyebrows look terrible! :/ plus she still charged me!! Not happy
Time: Apr/26/2018 (5 months ago)
They listen and do whatever you want.
