Time: Aug/10/2018 (2 weeks ago)
I usually don’t these but today really pissed me off and I would give it more stars but being I only been here twice...yea.My first experience was great Maggie was really nice I liked my nails and feet only thing is she didn’t scrub really on the pedi but over all nice. I came here because my cousin comes here regularly told me to come and thats what I did. The people she recommended was out or booked like Kelly so Maggie it was. Again very professional! I noticed they had kid pedi chairs so today I bring a little person super excited, I’m excited then we get Kate the nail tech from hell!. My little one had pink nail polish before coming that was not taken off so she takes it off. I notice she wrapping up,mind you I’m sitting behind her we were talking she was nice at first then I go over and see my little one nails I was horrified! The pink was barely off you can see all on the side of her nails, half of the nail painted even the toe nail. I tried telling her quietly I wasn’t a fan of it I didn’t like (mind you I’m quiet) then bam!..She gets loud upset asking me what I want her to do all kind of stuff I’m still remaining calm. Then she starts speaking another language to Linda then she comes over she kind of has a attitude to. So I had to say “if you are going to have a attitude don’t do it I’m ok, I’ll go I didn’t come to fight or argue with anybody I’m not even yelling at you, not trying to be hostile or anything”. She then says “you done yet?” I said “wow ok yes I am” . She then slaps on more paint looking even more crazy!... this just ugh never again I hate this place now! Never will I drive to patronize a business who is rude and unprofessional. If you decide to go after this go at your own risk but AVOID KATE!
Time: May/04/2017 (a year ago)
Kelly, Linda, Michael are all wonderful. There was, the last time I went in, a newer lady I didn't care for and my nails didn't last but between those three I have never had a bad experience. In fact, best mani and pedi I have have ever had!
Time: Jul/09/2017 (a year ago)
First and last visit. I came here today after leaving the Goodwill next door. I walked in, checked pricing posted on the wall and decided on the pedi for $23 plus $3 french tip. $26 total right? I was warmly welcomed and immediately seated for my pedicure as it was only one other customer getting a manicure.
Problem #1. The lady who did pedicure did a HORRIBLE JOB!!! She was super lazy, did not file the right toe nails, three scrubs on each heel with the pumice stone, that's it!!! No effort, enthusiasm, NOTHING!!!! She stated she lives in south city but works far out and named the areas in west county she worked previously. She was probably replaced at every other shop after customers complained of poor service. I can't even describe in detail how dissatisfied I was. 15 minutes after sitting down she was already putting my shoes on to paint my toes. I watched as another lady walked in and the gentlemen started her pedicure. He was very attentive, let her soak her feet longer than 2 minutes, he used the foot scraper (didn't know they used those as my nail tech didnt) and pumice stone and took his time.
Problem #2. I go to pay she stated $29. I looked up at the price list and asked why when it totals $26. She said something I couldnt understand and the French tip is $5 extra, which is not posted. She said just pay $26,I don't care. She then turns around and said something in Chinese but I clearly heard "I don't care" then she chuckled while swiping my credit card. I had a cash tip in my hand which she did not deserve for the botched job but after attempting overcharge I WAS NOT GIVING IT TO HER. I wrote on the credit card slip $26 plus 2 tip. $28 total. She writes over the 8 an put a 6 when she sees the cash in hand. I point on the recieipt showing her this is the only tip she's getting and didn't deserve it
you owners for the welcome and hire people who will do their jobs more effectively. I will.be watching credit card to make sure the tip amount has not been adjusted.
Time: Mar/11/2017 (a year ago)
I Love Michael and Linda, there great owners. Always friendly and they do great work.
Time: Jun/11/2014 (4 years ago)
Me and my husband always we have a good time at this place.
Linda the owner Michael and Maria they do a grate job and also they have a nice sense of humor.
Always people complement about my pretty nails.
The place is nice and clean.
Definitely I will recommend this place. :)
