Time: Aug/14/2018 (a month ago)
Had a standing appointment at my nail salon, Pro Nails, in Tustin, Monday afternoon. They were busier than normal for a Monday afternoon, due to school starting tomorrow. There were plenty of walk ins, some of which they had to turn away, because they were short handed. There were a couple of people who wanted to know how soon they could seen, the owner was gracious, letting them know it would be longer than normal. Some clients called, and they either agreed to later appointments, or to come tomorrow. My point in this post is to give a shout out to a business where customer service matters. I could tell they didn’t want to turn away business, but it was necessary in order for them to give quality service. I love my nail salon!! 💅🏽
Time: Aug/04/2018 (a month ago)
I absolutely love this salon and have gone there for years! Very professional and accommodating.
Time: Dec/30/2017 (8 months ago)
Love this nail salon. The owner, Lee is the sweetest woman ever. She is super attentive with all her clients. Even when she isn't the one doing your nails she ensures that you are satisfy with the work you pay for. I also have gotten there late and she always takes me regardless. When I'm sitting there getting work done I hear how attentive she and other workers are with everyone. They are very welcoming. I can assure that if for whatever reason something is wrong with your nails they will fix it because Lee truly cares that you are 100% satisfied!!
Time: Jun/18/2018 (2 months ago)
Love it there..Anne is the best
Time: Apr/08/2018 (5 months ago)