Time: Sep/07/2024 (2 months ago)
I'm extremely disappointed with my recent experience at Wonder Nails, particularly with Timmy's behavior. As a loyal customer of almost a decade, I was shocked by his disrespect when I called to report issues with my nail polish bubbling and peeling just a day after application. Instead of listening and apologizing, Timmy yelled at me and told me to wait until the end of his shift to fix it. This ruined my plans for a relaxing Friday afternoon after a long workweek. What's more, the salon's cleanliness has declined significantly, with flies present during my visit. Timmy's lack of basic respect and professionalism has led me to decide that this will be my last appointment at Wonder Nails. It's unfortunate to see a once-trusted establishment deteriorate in quality and customer service.
Time: Aug/18/2024 (3 months ago)
I might have to start looking for a new salon.
I’ve been going here for over a decade. Never had a severe bad experience, but after my last visit it might be time for me to go elsewhere.
I went in to get a pedicure, scheduled an appointment and everything. It was a hot day so I had on a maxi dress & I brought my laptop to do some work. When I arrived I was immediately seated. The “technician” was in the phone the entire time. I explained to her I want a regular gel pedicure nothing crazy. I did have tot ell her my color choice 3-4 times, which was annoying. A few moments goes by as she’s filing my nails and I feel a burning sensation on my toe. I look down and she cut my skin too deep and caused me to bleed. When I pointed this out to her (because she continued to talk on the phone & continue “filing”) she placed some solution on the wound which burned like crazy and then threw my foot back in the water. She went to get my color and I realized how bad she cut me and based on the angle no matter how i walk I’m rubbing up against the wound. I told her to don’t want color I’m not putting polish on an open wound I want to be done. When I get up I noticed my entire back hem of my dress is soaking wet. The “technician” was careless that not only did she cut me, she couldn’t have asked me to roll up my dress to avoid it getting wet. When I brought this up to the man at the front he offered me a paper towel as if that would miraculously dry my dress. But the kicker is, I still had to pay for the “service” I told the man at the front desk I never want her to do my nails again and frankly I’m never coming back here for pedicures. Not a great service. Days later my toe still isn’t healed and looks like it’s possibly infected.
Time: May/17/2024 (6 months ago)
Sure, they do a fantastic job for cheap price (most of the time. Not today.) but is it worth them re-using THE SAME TOOLS on single client? Today I watched my tech (who did not have a license displayed anywhere, nor did she seem like she knows how to do nails correctly) pick at a spot on the pad of her thumb with the cuticle trimmer, then proceed to use the exact same one on my nails! Not a sterilizer in sight. No wonder people get fungus and infections from this place.
Time: Jun/14/2024 (5 months ago)
Could not like this place even if i tried. they are extremely unfriendly and the place is very dirty between the unsanitized work area to the smell of the place. I made an appointment and did not get attended to until 45 minutes later where the lady doing my nails was not even paying attention to what she was drilling. She cut me multiple times and later scolded me for messing up the nails when i simply did nothing. Not even a day later my nails are already chipping off. It was a cheap place so clearly I got a cheap manicure with that price point.
Time: Mar/06/2024 (8 months ago)
They always take good care of me. This is my third visit, first pedicure. Very good job
