Time: Aug/13/2019 (a week ago)
I have had the pleasure of working with Empire Industries for the past 2 years and I can’t tell you how professional, organized and friendly their staff and ownership is! I would highly recommend any tenant, homeowner or vendor to work with this property management firm. Pete N. has been awesome to work with!
The provide an elevated level of service to the people they work with on a daily basis.
Time: Jul/23/2019 (a month ago)
We have been very pleased as happy tenants with Empire for almost 2 years now. I have nothing but excellent things to say about Empire as a rental home company. They have even mailed us 2 movie passes and a restaurant voucher for Christmas !! They are very professional and have handled things effectively and efficiently. I personally would like to commend Diego A. in the maintenance department for all his hard work and dedication. He has always been very courteous, polite and professional regarding maintenance issues. Diego has gone above and beyond to make sure we are indeed satisfied with the completed jobs their vendors complete in our rental home as well as asking us any suggestions on how they can improve. Diego has been a wonderful, dependable and reliable man in the maintenance department. Thank you very much Empire and Diego for all the wonderful customer service you all have provided to us as tenants and I hope the great relationship with you all continues !!!
Time: Aug/07/2019 (2 weeks ago)
This review is for Alejandra Campos with the Maintenance Communication Center team at Empire. Alejandra is quick to response and helpful, especially in communicating with tenants and vendors for all services. I am extremely pleased and satisfied with her proactive and positive action. Glad that there is someone like her whom I can trust with regards to all maintenance works. Great job, Alejandra. Thank you.
Time: Aug/02/2019 (3 weeks ago)
I have really come to enjoy working with Jose and his team. All of them are very professional and great at what they do. I have worked with many companies like this over the years and I can honestly say that this services team gets things done faster than any I have seen. Very easy to work with and very good energy from all of his team. As always thanks to Jose and his team for all they do!
Time: Jul/31/2019 (3 weeks ago)
The customer service from Empire has always been top notch, which is especially evident after receiving multiple tenant maintenance requests recently. Jose Casillas in the maintenance team has made managing any requests from out of town so much easier. When I have any questions or concerns about what needs to be done, he’s always easy to reach, quick to find answers, and even will help me resolve vendor charges that shouldn’t have been. Managing this rental property definitely wouldn’t have been possible without Empire and their caring staff like Jose.
