Time: Aug/25/2020 (in the last week)
My appointment with Armanii on 8/19 was honestly not as expected and a little disturbing. I fell in love with the decor of the place and the handmade products that the salon used. My pedicure was luxurious. However, I am deeply unsatisfied with my results and offended by the way I was treated. When she painted my toes I accepted her suggestion of adding glitter and just asked for an ombre on the big toe, it resulted as more of a french to be honest.
Moving on to my powder manicure I expressed my concern that the powder looked to be too thick and I personally prefer to have them shaven down to look more natural. She replied, "If I shave down anymore it'll be too thin and the powder will break, plus you don't want it to look like a gel manicure". I've been doing powder manicures for YEARS at other establishments, I expressed that I understood her concern but my personal preference is that I like my powder thinner. She continued to ignore me and said, "Trust me, I do this for a living. It needs to be thick otherwise it'll break". At this point I resorted to begging and asked AGAIN if she could PLEASE shave them down a little more because I don't like the way they look. She became short with me, said that she had a client after me. Then, with an attitude, she turned the nail drill to a higher speed and quickly passed them over my nails as if to appease me. She was rough, and it hurt. I told her to slow down. She again reminded me that she had another client after me then proceeded to wrap up the manicure. At the end she asked, "Are your nails giving you gel manicure vibes?" To which I replied "No. I still think they're way too thick". Without a comment she just checked me out.
My resulting manicure looked like thick clumps of unshaped powder. I've never received a powder manicure that looked like this. I paid for a service, not for the push-back or the unsatisfactory results. I thought I'd give her the benefit of the doubt but after a few comments from friends and coworkers, I realized it wasn't just me. I truly believe that this visit should not reflect this establishment as a whole, I think I just had a terrible experience. I'm writing this review not to deter future clientele (I highly encourage giving patronage to this black-owned business to see if it's different for you) but to alert management that this should not have happened.
Time: Dec/17/2019 (8 months ago)
Love this place great quality service at a fair price. Let's just start with the fact that it smells nothing like your traditional nail salon; it smells like an amazing spa retreat. They take walk-ins however it is best to schedule your services before arrival. I love that I can schedule and prepay for my services on a monthly basis. They specialize in nail health and care. I like that my Nail tech (Michelle) is very knowledgeable about the health of my nails and what I need to do to keep them in good shape. I have been getting the powder manicure with her since August. You can see the growth and how health my nails are. In the picture with my naked nails that was right after soaking off the powder; they look amazing. When I came to her my nails were very damaged from harsh chemicals used in traditional (Asian) nail salons. She used awesome smelling oils to condition and moisturize my cuticles and nail beds back to health. Thank you for taking me on that day as a walk in. I will always pick quality over affordability as you must remember you will get what you pay for. The Ladies of Bella Rock!!!!
Time: Jul/20/2020 (a month ago)
Very impressed with the decor of this establishment in the heart of Newark. Friendly staff and great customer appreciation. I gave them 2 stars because my appt was scheduled with Michelle for 6:45pm. Upon my arrivaI I was told she was running behind schedule and Kayla would take care of me instead. My 6:45 appt started at 7:15p with Kayla who was extremely tired and hadn't eaten or had a break all day. Needless, to say the service I received reflected of her condition. Minimal effort was put into ensuring my toenails were filed and buffed smoothly. When she applied the white nail polish the big toes looked rough and messy. I expressed this to Kayla and she attempted to do it over with the same results. Second time around she only put one coat of white polish and then a top coat. Michelle had to ask her to use nail polish remover to clean up the sides of my toes. Left my 6:45 appt after 8pm went home and applied a second coat of white polish myself. I just couldn't be bothered to make another complaint. I understand how it is when someone hasn't eaten or had a break all day. To management please make sure your staff is happy so your customers will be happy as well. I will patron this black owned establishment again because I believe in supporting my people and hope to receive better service .
Time: Jan/30/2020 (7 months ago)
Place is great, ambiance is cool and the people that work here are very friendly, from the staff to management. Only thing I didn't like is that the prices for men are more expensive than the prices for women. It's not a world of difference but the difference itself makes it feel discriminatory.
Time: Jun/08/2019 (a year ago)
This place is honestly the best. Not only are the ladies professional, attentive and friendly; but the atmosphere is truly unmatched. They take the time to really make sure you leave feeling beautiful and refreshed.
