Time: Aug/28/2018 (a month ago)
I’m one of those people who are all day on their feet and, as a cause, I get terrible lower back pain. This spa was recommended to me by friends. I was delighted with the experience. My masseuse, April, knew exactly how to treat me. She listen to what I had to say and delivered beyond my expectations. I had massages done in the past, but April was very detail oriented and was able to treat my issue in a way that I have never had it done before. I felt like a new person coming out of that room! Needless to say, I would recommend Rumors to anyone, but make sure you ask for April!!! I promise you won’t regret it!
Time: Aug/17/2018 (a month ago)
MY HAIR IS BRIGHT ORANGE!! This place looks nice but their service is completely not worth the price tag. I had an appointment with dale and she had her assistant doing my hair almost the whole time. I wanted a one process color and toner to take out the brassy tones, she insisted i needed highlights, which i didn’t,and tried to charge me $200. I specifically asked toasked ashy toned hair and walked out with DRY DAMAGED ORANGE HAIR. Save your $ and go to a salon that actually knows how to do hair.
Time: Jul/04/2018 (3 months ago)
I scheduled two 80 minute massages for my mother and I on Mother's Day weekend. I received a phone call saying that it was suggested to not have a stone massage and aromatherapy massage in adjoining rooms. I agreed. After my massage I noticed I was waiting awhile for my mother. Then I found out my massage was downgraded to 50 minutes without my consent. I was told it was a scheduling issue. Then, when we were paying the online price for my mother's massage was $110, but we were told there was an increase and were charged that price even after I showed Cassandra, at the front desk, my phone showing the online price. The staff did not try to rectify anything. Though the massages were good, the service I expect from a spa was unsatisfactory.
Time: Oct/03/2018 (in the last week)
Wanted to give this place a try because it's one of the only deva salons in the area. I was quoted a number and time it would take to do my hair. I know I have a lot, so I was willing to take a while and even overestimate what I was told. I had a certain idea of what I wanted with my hair, and I thought that the stylist knew this. The cut was fine. The coloring was subpar, and not what I wanted, and took way too long - I missed an appointment and was late for work. At the end, it wasnt dry or styled. I told the stylist I didnt like it. I was kind of devastated - especially given the price I had to pay for not liking it. I'm willing to try again one day because I believe in the deva process and the stylist's attitude was at least positive. Just beware!
Time: Jun/03/2018 (4 months ago)
It is a fancy spa ! But definitely their service is not worth the price. I got derma planing done and literally i have minor cut on all over my skin. The lady who ever did exfoliating left brown scars on my skin. I think my skin looked much better before the treatment! I will never see them again.
