Time: Nov/17/2016 (a year ago)
I've given this salon a few chances, due to lack of options in hot springs. The first time I ever had color done it was by Natalie. She did a fantastic job. She is no longer there, so I gave the other stylists a chance. I have been repeatedly let down. Today, something horrible happened me. They turned me down for an emergency color. Fine, they are busy and I can understand that. They all but kicked me out. I was looking for a specific product, and I got a phone call from a salon 60 minutes away. I sat down to take the call. I still intended on purchasing the product. The owner approached me and said this was "awkward." Poor choice of words. She then told me that no matter how long I waited, I wouldn't get in. Guess what, my hair has been ruined TWICE there. I had to chop it off after my last visit. I don't actually want them touching my hair, but due to lack of options I felt I had no choice. They are gossipy, and rude. I wish she would have had the guts to say what she really wanted to say to me. I was prepared to spend money, I just kept getting phone calls. I understand it is her place of business but to treat me the way she did, was completely unprofessional. Natalie was the only one worth going to, and she is gone. I will never step foot back in that salon, and I will let everyone else know who these people truly are. I could forgive the immature, unprofessional behavior but they can't even do hair! Stay as far away as you can. Your money should go to more deserving people. I wish I could give negative stars. Uptown hair and nails don't even deserve one.
Time: Jan/08/2018 (a month ago)
Love this place!
Time: Dec/15/2017 (2 months ago)
Time: Mar/26/2017 (11 months ago)
