Time: May/09/2018 (4 weeks ago)
My wife was not happy with her nails. She actually cried because it was truly money wasted and it was a birthday gift from me.We moved to Decatur and actually used to live across the street from them and she would be in there once a month. We came back because we were in the area. We thought Kelly would remember us but she didn't.(no big deal) Noticed they renovated(beautifully), but a pedicure used to be $18. Now it is $32!! She still stayed because she was already in the chair. The work is really SLOPPY now! The technician messed up a nail and just painted over the bulge it made!! We will NEVER EVER return. Keep your money and go elsewhere. The pictures are from today with her getting them done yesterday morning!
Time: Apr/06/2018 (2 months ago)
I’ve tried with this nail salon, but it always disappoints. I’ve lived close to this salon for five years, and I’ve only visited this place about four times... out of desperation.
It’s badly run, there’s no communication, I haven’t encountered anyone who actually wants to do nails anytime I’ve gone, and the application techniques are all wrong, Im pretty sure they don’t know much about the chemistry of the products they use, and worst of all, this place is unsanitary! Same tools on different people, and they don’t get properly sanitized- the state board would have a field day here if they ever came unannounced. I know this because I went to a very prominent cosmetology school and have been working in the beauty industry for over six years.
The lack of professionalism and rudeness in this salon is just embarrassing, but I guess you get what you pay for. It saddens me that salons like this are the standard, and people seem to either not know any better or not care because they want to save five or ten dollars on a service that’s probably going to damage the integrity of their nails.
Oh, and don’t go here if you want any sort of quality nail art either- my ombré looked like a bad meme. If I hadn’t asked them to put polish over it, I would’ve shared pictures.
Time: Jan/11/2018 (4 months ago)
They always go above and beyond here to ensure that I leave with exactly what I want :) plus , the new renovations are excellent!
Time: Sep/14/2017 (8 months ago)
I had my elderly aunt and friend. They were so accommodating. Very patient and did pedicures on the three of us. They both had manicures.
Time: Jul/01/2017 (11 months ago)
The service is pretty good, but shop tends to be crowded even right at opening and all hands are not on deck. The owner is very sweet but as a faithful customer, I feel that it's your business to know that people are waiting for your business to open and that ALL staff is needed. I have even scheduled an appointment and still had to wait more than 30 minutes before I just left. That's not good customer service.
