Time: Oct/26/2024 (3 weeks ago)
I've never felt the need to leave a bad review for a business before, but this experience was too egregious. This was by far the worst manicure I've ever received.
First, the nails themselves:
As you can see in the photos, the nail polish does not cover the entirety of the nail, and in some places it almost looks half-done. The tip of some nails are uneven and jagged. There are spots around the edge of my finger where they left polish and gel topper and didn't bother to wipe it off. And absolutely none of the finger nails have polish that reaches even close to the cuticle, leaving the manicure looking like 2-weeks old and grown-out instead of a fresh set.
Finally, the experience:
I was serviced for a gel manicure and pedicure by two nail techs today. The whole process was done at the same time, where while I was sitting in the massage chair to receive the pedicure by one tech, the second tech was balancing her tools on the hand rest next to my right side to complete my gel manicure. That meant that every time she needed to touch my left hand, I had to hold it up in mid air across my body while she painted them. At first I figured it was due to efficiency, which I had originally appreciated. But the place was hardly busy, and this would only be acceptable if they actually had a stable surface to also complete the manicure, but it just felt like they were cutting corners.
I would not recommend coming here to anyone. The whole experience left me flabbergasted, and I needed to share it in order to save others from wasting their money here.
Time: Oct/23/2024 (4 weeks ago)
I came in with some seriously raggedy nails in need of desperate help. My old gel x manicure (I later found out from Brie) was not done right (from a different salon) and I also had a split natural nail under the old set due to a softball game fiasco. Brie was so kind and helpful in showing me how gel x should be applied and cared for. She also walked me through what to expect my next appt in 2-3 weeks with the regrowth of the split nail. She did such a good job on my new gel x extensions. She is also just a very warm and friendly person to be around. I will definitely be going back.
Time: Nov/02/2024 (2 weeks ago)
Lily did a great job on my acrylic with gel fill today. She was kind, gentle and gave me exactly what I asked for! The salon is very clean and had lots of color choices, glitter choices and chrome choices is a nice plus!
Time: Oct/05/2024 (a month ago)
This was sadly one of the worst gel manicure experiences I’ve ever had! The person who did my nails was not careful and didn’t even try to make sure the nail polish reached to the edges of my nails. One of my thumbs was incredibly uneven and another finger had so much excess nail polish it formed a thick bump. When I told them these two issues, they hardly tried to address it and dismissed it. I would not recommend this place!
Time: Aug/18/2024 (3 months ago)
They took my sister and I as walk-ins on a Sunday afternoon. They were so accommodating and kind. I had a gel manicure and polish pedicure. They even did beautiful designs for my manicure. I'm so happy with how everything came out! Really great job!