Time: Jul/19/2019 (3 months ago)
I went to Stella Nails & Spa just for a manicure, selected my gel color, and when she applied it I realized that was not the color I had selected. I did tell her, and she said it was the correct numbered bottle - which was true - but the bottle must have been numbered incorrectly. I objected to the color, but she kept painting anyway. I was unhappy, so I told her I'd rather have the lesser dollar package (silver) instead of the platinum package I had selected, as I did not want to pay upwards of 55 dollars when she did not want to correct the color mistake. The silver package was 25 to 40 dollars, which I figured I'd get charged maybe closer to the 25 since a mistake was made, but she charged me the whole 40 dollars (and I didn't have old polish to remove, which was part of that package), and again, I left with a color I did not want. (I wanted white, but I got a flesh colored polish, so it just looks like the rest of my finger. The only way you can tell my nails have polish is that they are shiny.) So I paid top dollar for something I did not want, and no effort was made to correct the mistake or compensate me for it. I won't be returning.
Time: Sep/17/2019 (a month ago)
Kim does my nails she’s amazing ! Always makes time for me and makes me feel special by bringing me my favorite wine every visit ! Also Tina did my pedicure today and she did a great job and was very sweet ❤️ Thank god this place exists In Watford saves me a drive to Williston 😋
Time: Jun/08/2019 (4 months ago)
The salon is very clean and the staff was friendly. I had dip polish done and was happy when I left. The same day the top coat that was used started peeling the same day. Went back in a couple days later(because of my schedule)to have it fixed. They were more than happy to fix the issue but the top coat started peeling again. I've had my nails done in several salons and have never had the gel polish top coat used on dip polish. I do know that dip polish has it's own top coat and I'm not sure why it wasn't used?
Time: Jul/16/2019 (3 months ago)
Usually after a bikini wax I feel clean. After asking for a simple wax here and showing the woman exactly what I wanted she proceeded to take off way more hair than I asked for. The job was uneven and left me covered in sticky wax and hairs she missed. It looks horrible. I don’t only feel disgusting but violated. Worst wax of my life. I will never, never come here again.
Time: Jul/20/2019 (3 months ago)
It was over priced for what you get. They do the bare minimum everything is an add on. Had a pedicure and it was the worse one I have ever had and my manicure my finger were cut and bleeding. The customer service was terrible I am very surprised they are still in business. I first went there about 4 months ago and it was wonderful. Now it is just an assembly line get you in and out as fast as they can and charge for services they don't deliver. 👎👎👎
