Time: Jul/06/2018 (2 months ago)
I was shopping jcpenny ask one sale associate to help to look for bra She took bra selection 2 minutes then she left you need teach your employee how to help customer because I think rude they look at weird
I don’t think I am going to shop it at jcpenny they were just talking instead help customer. They should talk on time
Time: Apr/04/2018 (5 months ago)
I was able to find what I wanted to buy, but had trouble finding an employee to actually complete my purchase at a cash register. While I was being helped they accidentally sent another customer downstairs for help when they could've received help upstairs. Not great overall, but better than Macy's.
Time: Mar/03/2018 (7 months ago)
Good selection of items, but I have never been in a store that so desperately did NOT want your money like this one. After finding what I wanted, I had to search several sections to find any worker, much less a cashier. Finally found one in the jewelry department checking out people...But, after waiting a few minutes, she looked at me and told me to check out somewhere else. Okay, rude, but whatever. I ask where to go. No answer.
Resume wandering, found a checkout near the furthest exit with two cashiers and a line halfway to the door. Okay, sure. Wait a good five minutes with the line not moving and incredibly disgruntled customers ahead of me. Figuring I stumbled into purgatory, I went to look elsewhere.
Finally, on the other side of the store...Three cashiers! Line of two people! Salvation!
Except two of those cashiers were shopping online, ignoring the growing queue, and absolutely ignoring their belabored and very apologetic co-worker checking us out. One of the most surreal retail experiences I've had. First time I ever considered shop lifting, or at least throwing money on a counter somewhere and moving on. Probably should have just taken photos of the stuff I intended to buy and go online.
And I feel it necessary to point out that Amazon has no problem taking your money. Just, you know, just an obvious point to improve upon as it relates to one of your greatest competitors.
Time: Nov/05/2017 (10 months ago)
It is disgusting and unbelievable, I talked to one of the employees and they said jcp and Sephora is making them come in at 2 pm on THANKSGIVING!! And you “can’t request off” they make a schedule and that’s it, how terrible? I am boycotting shopping there and that Sephora!! Please spread the word! These gready people who are making these rules WILL SURELY NOT BE THERE ON THANKSGIVING!
Time: Oct/08/2017 (11 months ago)
Great coupon deals and good prices/ customer service
