Time: Feb/26/2018 (4 months ago)
I've been going here for 10+ years now and have never had a bad experience. Andrew and Alexis are amazing, but I'm sure there is not one bad stylist in this entire salon. They have fixed some horrible mistakes other salons have made with my hair. The facials are also the best I have ever had anywhere, and for every service, they really take their time to make you feel relaxed and comfortable. Front desk people are also super friendly as well. I live in California now and only get my haircut whenever I come back to Frederick because no salon is as good in quality and price.
Time: Jun/29/2018 (2 weeks ago)
I got my hair done about two and a half weeks ago. I wanted a rose gold. After the first visit it wasn’t rose gold but a raspberry which I didn’t mind after three days it washed right out. Then I went back a week later and it was again a raspberry not a rose gold, and it washed out after the first wash. It was brought to their attention and not even one offer to get a refund. I spent $220 (including tip) and shouldn’t have to keep going back to get my hair done. I am disappointed that they didn’t decide to try and fix this by offering my money back instead of having me continue to try and fix it. Very disappointed. Not very good customer service. I would rather someone say “this won’t work” then keep my head over a sink for 3+ hours.
Time: Jun/18/2018 (a month ago)
Had a great prenatal massage! Was my first one and loved it. Lauren B did an excellent job! Thank you!
Time: Jul/13/2018 (in the last week)
I have been coming to your Salon for several years seeing Andrew Fink as my stylist, Andrew is an exceptional stylist as well as a personable parson.
Andrew is a asset to your Salon......
Time: May/07/2018 (2 months ago)
I have been going to see Hannah at this salon for several years now. I always love what she does with my hair, the front desk is always polite and welcoming, and the prices are very reasonable
