Time: Aug/02/2014 (4 years ago)
I've been going to Studio 7 on and off for the past 4-5 years. Due to college and traveling, I'd have to go to other salons but always returned to Studio 7 whenever I could. My last visit yesterday was a huge shock.
I made an appointment ahead of time for a haircut with my usual stylist there and explained that I wanted thick, full side bangs. My hair was cut wet and I skipped the blow-dry. The next morning, I looked at my hair and was really appalled at the results. I called back immediately and explained that I was not happy with how it turned out and whether or not I could get a refund, full or even partial at that point.
One of the owners spoke to me and said it wasn't possible. Even though she did offer a touch-up, the last thing I want to do is take more hair off at this point.
I brought up the fact that throughout my haircut, the hairstylist would actually brush my eyelids and have her entire hand in my face. The co-owner gave me a litany of excuses, primarily blaming my straight hair. I've had haircuts at other places and no one else found it necessary to get so close as to smudge my eyeliner.
Finally, I skipped the blow-dry, like I mentioned, and also did not have my hair shampooed. The entire process, talking to the hairstylist, wetting down my hair, and getting it cut took less than 30 minutes. The total cost was $30.
Time: Jul/25/2017 (a year ago)
Very friendly with professional services.
Time: Jan/05/2018 (7 months ago)
Time: Dec/29/2017 (7 months ago)
