Time: Oct/20/2018 (in the last week)
I love Ciara! She gives the best Ultimate Back Treatment I have ever had! She made me feel so comfortable and I left feeling so relaxed. She is amazing. I will DEFINITELY be following her where ever she ends up at once she graduates!
Time: Sep/27/2018 (3 weeks ago)
1st time in over 10 years I had mt hair color, balayage, and cut. I couldn't be happier! Thank you Nicole! Would recommend it to anyone. I didn't expect such a fancy, nice, salon. I was so impressed and I'll be back thanks!
Time: Aug/14/2018 (2 months ago)
This was my third visit and my third Groupon I've used I called before purchasing it to make sure I got the correct one as always and they never told me during the process on the day of my appt that I was told the wrong thing about the color. So after it was too late they told me at checkout I no owed 25 more dollars on top of the Groupon and this was after me asking when I booked it what I had purchased previously. Then I found out that my EMS license would've saved me more and they didn't even offer to fix it. I showed then a pic of my hair from the last visit to get close to 5he same color and my card had what they did and the instructor changed it nowy hair is more brown than the original red and my highlights are more blonde than caramel and I told them specifically I didn't want blond I wanted my original red with caramel highlights. When I pointed out at the end of the visit it looked too brown and blonde I was told it was the lighting and that it looked good and would be what I wanted once I saw it outside in bright light. It is not at all what I want and it's not growing on me to like it and makes me even more upset I paid an extra fee for my hair to be the opposite of what I want and you can't really tell it was cut at all.This is the total opposite of my other experiences here. They've always did what I asked before and I've never been charged extra. Huge disappointment. At the very least they could've gave me the discount for my EMS service for the visit as to not charge me more for something I wasn't happy with
Time: Jul/27/2018 (2 months ago)
I called to make an appointment on July 10 and specified the appointment date for Friday July 26 @915 am. I also told the person who answered the the phone I had a Groupon for a hair color, partial highlights, and a hair cut. I was told it was a hair gloss and that was semi permanent hair color. I had purchased this groupon before and never told this. I had already purchase this Groupon so there was nothing I could do about my service. . When I arrived today, I was told I didn’t have an appointment. The girl at the front desk accomodated me, asked me what my groupon was for so I told her it was hair color, partial highlights, and a hair cut. I was never told that the groupon didn’t cover base color. I was placed with Chase. Chase did a fabulous job on my hair. When I checked out I was then told I had to pay an additional $25.00 for the base color, further was told My groupon was for color glaze, which she said was a hair rinse. Your receptionist admitted that the groupon is miss leading. If I knew of the additional charge prior to starting the color process, I would never agreed to the additional charge. I find this Groupon miss leading, and this whole process very unprofessional on Tennessee School of Beauty part. I am not sure if I will be back!
Very unhappy customer,
Terri Roberts
Time: Feb/17/2018 (8 months ago)
Ana R. is awesome!! Love this place!! Great color and cut!! Why pay more?
