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BUSINESS
Winter Springs Nails
1176 Cliff Rose Drive
Winter Springs, FL
http://winter-springs-nails.business.site/
Rating:
(3.8)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: Closed

REVIEWS
Time: May/18/2018 (a month ago)
I love this salon! I have had pedicures, gel nails and powder nails done here and all the technicians do an excellent job. Amy, the owner, is very friendly and greets everyone with a warm smile. And, all technicians speak good English. They have a great work ethic and guarantee their work. I wouldn't go anywhere else!! 👍

Time: May/26/2018 (3 weeks ago)
This place has been my neighborhood getaway! The new owners are nothing less than awesome! Always so sweet and eager to please. Clean and always a job well done and with a smile!

Time: Jun/16/2018 (in the last week)
This place is amazing! They take there time are very attentive, friendly, and upfront. I went in the other day and said I only had an hour and asked if they coulf do a pedi and mani. They looked at the time and said they only have time for pedi. I appreciative of that because most nail places will tell you they can do something just for an extra dollar. In The end they took there time with the pedi to make sure I was relaxed and satisfied. Highly recommend.

Time: May/19/2018 (4 weeks ago)
NEGATIVE 100 STARS! BEWARE, worst customer service ever! I had SNS nails done here 2 weeks ago and then left on vacation out of the country. Two days later my nails began to chip and lift by the time I returned home and went back to the salon 2 nails had completely lifted, 2 were very chipped, and 3 others were lifting. The nail tech redid my nails and then charged me at a discount for something she didn't do right the first time. I argued with her for a bit but quickly realized that this wasn't worth my time so I paid but will NEVER RETURN HERE! She was also careless, sloppy, rough, and innattentive to detail so even more reason not to return. This business is lucky not every terrible experience is rated or they'd have the lowest rating possible. HIGHLY UNRECOMMENDED! I can't say enough of how unsatisfied I am. American businesses are about great customer service, this is not the way to do business in America. UPDATE Friday May 18th: My SNS nails are already lifting and chipping less than 24 hours of getting them redone. This is ridiculous! But the worst part still remains to be the customer service. Went into the salon for a refund and received a lot of grief from the owner and incompetent nail tech. I've never had such a confrontation with any business. Horrible... OFFICIALLY, the WORST CUSTOMER SERVICE I've ever received. Took my money elsewhere and received amazing service, my SNS nails look impeccable and the nail tech was highly competent, organized, easy to communicate with, attentive to detail, and gave great customer service.

Time: May/13/2018 (a month ago)
Great service. Everyone is so kind and all their services and products are on point.





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