Time: Apr/17/2017 (9 months ago)
I had the worst experience today at My Bella Spa. They were rude and not apologetic. My mother and I got gel nails. We looked through many color selections and chose a blush and a iridescent pink. My blush nails came to coral which I didn't mind but my mothers supposed iridescent pink turned into a nasty nude brown. The manager who was helping us said that it looked fine and there was nothing she could do about it. She told us that if we wanted it redone then we would have to pay again. Not wanting to pay another 25 dollars my mom said no and went to the front to pay. The manager didn't charge my mom for her gel but made some rude comments. She said all she had done was tend to us and that helped us the whole time. When yet that is her job. My mother did not tip and we will never go there again.
Time: Dec/30/2017 (3 weeks ago)
The service is horrible. Go anywhere but here.
Time: Jun/25/2017 (6 months ago)
Horrible service! Run! I should have known to avoid this place when it was empty on a Saturday afternoon. The young girl did my pedi, and had NO experience/earthly idea what she was doing. It took almost 2 hours to do my pedi and design on nails. This older lady had to go back behind her and fix my toes the young girl messed up. The water was overflowing and they had to run and turn the thing off. Left me unattended. Lol. Waste of $40. Please go to another salon. And dirty towels laying around. The red flag was the girl had to get a pot to empty out the overflowing water, they didn't have a way to drain water in Pedi tub.
Time: Aug/09/2017 (5 months ago)
Not impressed AT ALL! Pedicure was half done and about 8 hours later my mani polish began to chip. Complete waste of money.
Time: Mar/21/2017 (10 months ago)
The staff was unable to understand that I wanted a basic manicure with no color, a polish change on my toes and an eyebrow wax.
I finally got them to understand but my nails look awful- they are all jagged (which is my fault- I should have examined them better when he finished them and before I was leaving) and my eyebrows are uneven!
I was pressed for time and did not have the extra time for them to fix my nails and I really didn't want them touching my eyebrows again either! She did 1 strip of wax on each eyebrow, no tweezing.
At least my polish change looks ok.
This was by far the worst "spa" experience I have had in the 7 years I have lived in Charlotte.
