Time: Jul/29/2018 (a week ago)
Nope, nope, nope! My daughter gave me a gift centificate to go there for a pedicure for my birthday. I gave them the certificate when I got there and asked for the woman's name on the certificate to get the same person my daughter had earlier in the day. I also said the name. I sat at the work station and waited a short time. Then a young guy came and sat down to begin working on my feet. I text my daughter and asked if it was supposed to be a guy. She said no. So I asked the guy and again stated the name of the person I was requesting to work on my pedicure. She was sitting three stations down getting ready to soak her own feet and said sorry, not now. So, the guy began working on my feet without any other conversation. He did a messy job cutting my nails crooked then began filing. As he was looking up to check out the tv, he was filing the top of my big toe. I pulled my foot back. Then without finishing shaping my toenails he put the oil on and wrapped my feet in the plastic wrap. My daughter text me back and told me I needed to be satisfied and ask for a woman to work on my feet. When he came back I told him I wanted someone else and wanted a woman to work on my feet. I asked him if he understood english. He said yes then said "What do you want?" Obviously he did not understand what I was saying. I said I want a woman, female, a girl to work on my feet. He got in a huff and walked off. One of the other workers told a young girl working on another client to come work on my pedi. At this time I was embarassed with everyone in the shop looking at me. The guy working on the lady next to me stared at me and gave me snarky looks. Oh boy, this birthday present was going really bad. The young girl took over but didn't appear to be happy doing so. She actually ended up doing a very good job, but I never relaxed from the trama caused in the beginning. My nails are still crooked but I was happy just to get the heck out of there as quick as I could.
What a horrible experience. I will never return and would never recommend this establishment to anyone. Not even to someone I hate, really!
I had recently gone to another establishment in Laguna Niguel off Crown Valley Parkway, Le Nails, that I really liked. Not a fancy shop, but attentive, non-pushy staff that does really good work. I will not stray away from them in the future. I should have just told my daughter that is where I would like to go. Unfortunately a co-worker of hers suggested this place to her so she went, and she felt they did an ok job so she got me a certificate there.
I guess it is nice they serve wine, but it would have taken me a couple bottles to think all was well. Then when I survey the mess the following day I could assume that my feet were run over by a truck!
Time: Apr/20/2018 (3 months ago)
Gave this place a 2nd chance & it was worse. Took the guy over 3x to get the nail shape i wanted (w/ pics) & failed. Finally asked for the manager to do it after he sliced my finger (pretty deep). At the end all i got was an "im sorry" and was charged $65 for a Full set & a pedicure. Never going back!!
Time: Dec/08/2017 (8 months ago)
I’ve been going here for almost three years and I won’t go anywhere else! Great staff, great job and the pricing is definitely amazing! Love Elagent Nails! 💅🏼💅🏼💅🏼🖤🖤🖤
Time: Apr/18/2017 (a year ago)
The best nail salon as round,you leave feeling pampered and the serve wine
Time: Mar/09/2014 (4 years ago)
I love Elegant nails. Their owner and entire staff is the best in the industry. They do an excellent job, each and every time I go and truly do care about each and every customer that enters into their beautiful place. It is extremely clean as well and they take their time to always do a fantastic job for their customers and cliental. I have let everyone know this is the best place to go to be pampered and cared for.
