Time: Oct/21/2018 (3 months ago)
STAY AWAY AT ALL COSTS. They absolutely destroyed my nails when I went there 4 weeks ago. I went today to see if they can fix it. At first, they didn't remember that it was their work. So they acknowledged how terrible my nails were. According to one of them, it was beyond repair. BUT, they suddenly changed their tone when I told them that it was YOU that made this mess in the first place. Then they started speaking in a foreign language so I wouldn't understand what is going on. They even didn't offer apology for their screw-up. Such an unprofessional service.
Time: Oct/24/2018 (2 months ago)
I really like the my new mirror style nails! Sarah is so professional lady. I broke two nails and she suggestion me to do the gel extension, which I never tried before. I was worried about if the extension nails would be uncomfortable or inconvenience, but now I have to say they feel like my own nature nails. Definitely I will come back for next time.
Time: Aug/06/2018 (5 months ago)
Very disappointed with my experience here.
I went for a pedicure, leaving with a job that I could have done better. When she was complete, I asked her if she was done because she did not trim all of my toe nails (they all needed to be trimmed),there was still dirt underneath, and one of the broken nails I had was not even cut to align nor buffed.
It took her 11 minutes to complete,even with the massage. She was ready to just leave, which she did afterwards.
I brought this up to the man working the front and he quickly gave me attitude saying that he can not do anything because she had already left. He was narrow minded and had no concern about customer service, just how it would affect him. He did not attempt to contact the manager either, which had supposedly left.
I have been to many nail salons for pedicures, but I have never had a negative experience until this.
It was clean, just potent with the overwhelming smell of nail polish.
I expect more out of a place like this, I hope you all do too.
Time: Jul/11/2018 (6 months ago)
I chose this place for the location. There are many stations, but the place wasn't too busy at 2:30 on a Wednesday afternoon, so no waiting. Since I'm a man who only needs the basic pedicure, I don't have too much information to provide, but I can say that my experience was mediocre; I've had better and I've had worse. Worse is the feeling that I was rushed, but feeling that I'm "pampered" alomg with some conversation is best. Maybe the TV above my head was too distracting; I can hear it, but she was watching it, LOL. Not sure for whom the televisions are for, and that should be evaluated by management.
Time: Jul/20/2018 (6 months ago)
I went to this salon to receive a fill and a regular pedi. Menu prices were high but I figured nice area must be good service. I wanted a light pink, they didn’t have many options so I settled for a pink. I see a customer leaving with the exact color I wanted, I pointed to her nail color and they said they don’t have it after she just got her nails done. So my pedicure that was $55 didn’t include any scrubs, hot towels or masks. They charged me an additional $5 for Callus remover. Then asked me if I would like to remove my cuticles for $5 and buff my nails for $5. After making a comment that that’s a lot of additional add-on services for something that should be included, she asked me if I would like a flower for $5.. The bottom coat from my old pedi wasn’t fully removed, my cuticle still sit on my toes, my toenails were shaped uneven. And the new polish was painted on very sloppy. Didn’t even receive lotion 😭. Feet went in water, she removed my polish, fake filed my nails, and painted them. That’s what my $55 pedi included. For my fill... the girl didn’t even know how to do it. I have lumps of acrylic where she did the fill and you can see where the new acrylic is and the old through the gel. She didn’t file them to sharpen up the shape. I was told that’s an additional $10 for shaping and my fill was already $50. My nails are already shaped just needed a quick file to sharpen them up. She asked me if I wanted my cuticles clipped and I said she can just drill them like every other salon and she said they don’t do that they charge five dollars to clip cuticles. The acrylic was not drilled smoothly. It’s lumpy and has gashes from the drill. I truly believe I might have been her 3rd or 4th fill ever. So I ended up spending a bit over $100 for the worst nail service I’ve ever received. They don’t inform you they don’t include anything with their overly priced services and you have to pay for all the normal additional services. I’m an every two weeker for several years now so I know a good salon when I see one. Don’t let them rob you.
