Time: Aug/04/2018 (2 weeks ago)
I've been here several times for nail services. Today when my sister and myself came in to get eyebrows waxed no one greeted us. A simple hello someone will be with you shortly would have been nice. Instead we sat there a good 3 to 4 minutes without being recognized before we walked out. Horrible customer service. I will never return.
Time: Aug/15/2018 (in the last week)
It was great i used to go to magic nails in lake city for 10 years but i started getting such bad service decided to try here and it is great
Time: Aug/04/2018 (2 weeks ago)
Bad customer service. Rude. Uses mma (methyl methacrylate). The monomers (liquid and powder) are stored in containers and not the actual package that it was purchased in. I will never go back to this place.
Time: Mar/31/2018 (4 months ago)
The staff is very friendly and do a great job. The wait time is the only complaint I have but I will definitely be returning.
Time: Jan/31/2018 (6 months ago)
WILL NEVER BE GOING HERE AGAIN! This nail salon has been under new management for a few years and I can see the STEADY decline in clientele. It wasn’t until yesterday that I experienced why. I’ve never been interested in getting my nails done here because I’m very particular about sanitary practices in nail salons, so I only went to this establishment for eyebrows as a walk in. Both times, there were no more than 4 other patrons in the salon. Whatever their walk in policy is, I was refused service both times. The second time, I was in a time crunch and asked the woman who walked in a single minute before me if I could get my eyebrows done & SHE AGREED THAT IT WOULDNT TAKE ANY TIME TO DO MY EYEBROWS BEFORE STARTING HER MANICURE. I guess our agreement made the nail tech who refused me upset. In the back room she called herself “confronting” or “correcting me”. Because, as a customer, I’m not above advocating for myself, she became upset I wasn’t trying to hear her piss poor reason for making me wait while she began another client each time I came in, instead of taking me in between. Once, okay. Twice, is unacceptable and deliberate. She proceeded to put her hand in my face to halt me from making my point and then refuses to do my eyebrows all together. How dare you violate my personal space after a failed attempt to hush me after YOUR disregard of me as a customer? I have never been so disrespected over such a petty and minor request like getting my eyebrows done. Because this salon is failing, I’m assuming they’ve decided to prioritize higher paying services over small services, which just isn’t right. I will not be coming back.
