Time: Aug/22/2018 (4 weeks ago)
Terrible welfare clinic. Walked in and went to reception desk and received no reception. Both ladies just looked at me and didn't attempt to even say hello. Crystal blurted out INSURANCE CARD AND DRIVERS LICENSE! I got them from my wallet and had to reach over the counter to her and she didn't even reach her hand out to take the cards. I was about done then but proceeded to fill out the paperwork. I sat down in the cramped seating area where 6 people were already setting and instantly noticed a foul smell and noticed the furniture was dirty and looked really old. I knew at that point that I was going to schedule with another doctor. JUST BEWARE You will be sitting in a miserable small cramped office that smells like old socks and deal with office staff that acts like they could care less.
Time: Aug/16/2018 (a month ago)
Rude front desk staff. Will never come back again.
Time: Nov/14/2017 (10 months ago)
I was very pleased with the service at this office, from start to finish! Crystal who works at the front desk was very courteous, always had a smile and made me feel like I was the only patient in the room. I personally saw Chris Ney that day, and he was Excellent. He answered all my questions and I feel he took adequate time with me. Overall I was very pleased with my visit. I will be returning for future visits.
Time: Jul/31/2017 (a year ago)
Dr. Chris Ney is a competent and professional doctor and the medical staff were courteous. One recommendation is that the front desk reception staff could improve their customer service skills. I felt like I was an inconvenience to them and often they would just give me forms without addressing me by name.
Also be advised that the waiting area is a bit cramped and expect to wait 25 to 30 minutes past your appointment time in order to be seen.
If you are on the west side, then this location is worth visiting, but you will have to decide if you want to keep going to this location.
Time: Nov/14/2017 (10 months ago)
I recently went to the Hilliard location to see Dr. Bogucki. His nurses and office staff made me feel very welcome. Dr. Bogucki is first class. I am returning for my 6 month follow up
