Time: Jun/10/2021 (3 months ago)
The building manager, Brianna, has been extremely helpful and communicative throughout the whole process of the looking for an apartment and finally choosing one! She has been very responsive, informative, and helpful with everything I’ve asked her about. She always get back to me and makes sure my questions are answered! The Icon maintenance team, particularly Chris, has gone above and beyond to make sure everything in my apartment is functioning properly and they’re VERY quick to resolve any maintenance requests. The front desk people are also very kind and cheery! Sum it up to say, I highly recommend the Icon—everyone has made it a great experience for me so far :)
Time: Aug/30/2021 (a month ago)
The front desk staff are horrific! The man working there today at 4:30pm shift didn't say a word when I went to the counter. I was trying to get upstairs to my apartment rental and he made a big scene. I had to call the Owner who confirmed my stay. He behaved like an ignorant loud person I can't believe he was hired. He was yelling and tenants were looking at him like some crazy person. Stay away from Icon unless you want violent people who ignore guests and become verbally violent as your front desk people. We forfeited our stay actually and went elsewhere. The energy was so disgusting what a nightmare of a building. In fact when we returned the keys after a change of mind, the woman on the next shift didn't even look up and was busy watching loud youtube videos like the first individual.
Time: Feb/16/2021 (7 months ago)
The Building management and personnel have been wonderful and accommodating since we moved in. In addition, the amenities are great and the building is kept extremely well at all times. Finally, Buildinglink and ClickPay make inquiries and payments very easy.
Time: Aug/04/2020 (a year ago)
The best community to live at in Philadelphia. The apartment units are very well laid out and amenities are amazing& the views are even more incredible. Cali Jordan is truly awesome. She has a such great and positive energy. She made the entire process so seamless and very easy
Time: Aug/05/2020 (a year ago)
4-Year Tenant signs another year. Staying at the ICON has been a absolute pleasure. I have lived here for 4 years and just renewed my lease. The building location cannot be matched. You are in the heart of the city and close to everything. 1 block from Rittenhouse square. Cali handles leasing and she is the best in the business. I have lived in 5 of the nicest condos in center city Philadelphia and none has compared Cali's responsiveness, professionalism and understanding of what it takes to keep the tenants happy. I highly recommend this building. Enjoy the beautiful rooftop and friendly staff.
