Time: Jul/28/2018 (3 weeks ago)
My first visit to this salon was two weeks ago and I was a bit discouraged at first by my wait time. I came in on a Sunday afternoon and the salon was packed full of ladies waiting for service and I had an estimated wait time of an hour and thirty minutes before I could get a full set of acrylics. I did wait over that estimated time frame, about thirty minutes longer, and the whole process of getting full acrylics took about an hour as well. Thankfully I had an open schedule that day.
I did notice that several people who signed in after me were attended to first, but that depended on what services they had requested and which technicians were available for each process. Understandable if you ask me; yet, some other people's reviews on here are a little harsh because of this.
I left, however, with excellent quality nails and polish and was happy overall.
Today I got my acrylics filled in and the service was much quicker. I only had to wait for about fifteen to twenty minutes because the storefront was not so tightly packed with other patrons. I talked to the nail tech who serviced me and he confided in me that Sundays are very busy and the wait times are long because their location is one of the only nail salons in town that opens on Sunday.
The fill-in process was, of course, quicker than getting the acrylics initially and the time was filled with friendly, lighthearted conversation with the nail tech and another client who was seated next to me. I left again with excellent quality nails and polish, feeling giddy as ever. The tech that did my nails was very gentle and light handed while servicing me and treated me kindly and respectfully.
I have never used their other services, only acrylic work, but I must say that the staff seem very attentive and eager to do their very best to satisfy their clients in my opinion.
The facility is newly remodeled to be aesthetically inviting and to accommodate many visitors with several services at one time. The storefront has televisions to watch while you wait and magazines to read as well. It is a bit lacking in waiting area seating, but I think that is a minor grievance. They have a wide variety of polishes, but sadly they do not have my favorite shade of seafoam green. But, next time I'll mention it and maybe they'll get it.
TLDR: Don't let a couple of other people's bad experiences influence your decision when there are many others that have come out happy and with gorgeous nails from this salon. Experience it for yourself at least once or twice to see if this place is for you. Give it a couple chances before giving up because sometimes your first impression isn't always 20/20.
Time: Jul/08/2018 (a month ago)
Everyone was super nice. Kim fixed my daughters nails from scratch and my pink & white set look fantastic!! I have been getting my nails done for years, with breaks in between, and I wish we lived here in E-town to be able to come back for our fills!
Time: Apr/27/2018 (3 months ago)
I was stationed at Knox for 3 years, easily the best nail place around! To this day, I received the best pedicures from Glamorous. Unfortunately I PCSed and had no idea how good I had it! Glamorous nails you are missed!!
Time: May/05/2018 (3 months ago)
I’ve recently moved to this area and have tried 3-4 other salons. I really just want clean and friendly service. Went on Derby Day to another shop which closed early so called Glamorous Nails and they were open. The shop was quite busy and there were 4-5 people in front of me on the sign in sheet so I relaxed and waited. The salon has been completely remodeled. Brand new everything and it is clean and professional. They have a lot of stations and everyone seemed happy to be there. They made sure to check with me on what service I needed and let me know about how long it would be. The customers around me were all people that had switched to Glamorous Nails from the other place near Goodwill on Dixie. I was seen in about 25 minutes which was acceptable since it was moving well and so many people were in front of me. I was seen by Sina and she did a great job on my pedicure and gel nails. They had a large selection of gel nail colors (around 500) and are also doing dip nails. I chose the deluxe pedi which was $40 and my gel nails were $30. I was very happy with the service, timeliness and conversation. Other salons feel very rushed and I didn’t feel that way at all. Sina was friendly and fun to talk to and I will definitely be back. Highly recommend.
Time: Apr/28/2018 (3 months ago)
I sat and waited an hour after I signed in. Was supposed to be a half hour wait. Two customers that came in after me we taken. I left, it was my first time coming here. No I won’t be back!
