Time: Jun/06/2018 (a month ago)
Tony is great! Attention to detail and a perfectionist. So is his wife. Super friendly and accommodating..
Time: Jun/22/2018 (a month ago)
I went here to go get my nails for a wedding and they did a beautiful job and was able to fit us all in I love them and will be going back in the future
Time: Mar/01/2018 (4 months ago)
Tony is the best! Been going here for years on end!
Time: Jan/29/2018 (6 months ago)
Love this naul Salon Toni and his wife are amazing
Time: May/31/2017 (a year ago)
I don't even know where to begin with this situation. Today my normal nail salon was closed and I was in dire need of a fill, so I decided to go somewhere else since I wouldn't have time the rest of the week to get my nails done. My friends and I went to Nail Stop in Bristol, myself looking to get a fill and her to get a gel manicure. When we first went in a man came up to us and told us that it would be about a 20 minute wait. This was fine by us so we picked out a color and sat down. After about 40 minutes went by we were getting a bit aggravated. After another 20 minutes went by, for a total of 1 hour, they began to do our nails. He did my friends gel manicure very quick and began to do my fill. This was when I became really angry, When drilling down my nails he managed to cut my pointer finger open. I didn't see this as a big deal because I understand that it happens and it was an accident. Then things took a turn. He then put the glue that you use to glue on tips into my fresh wound. Literally he put NAIL GLUE in my cut open finger! At this point I was really upset but was trying to keep my cool and not be a rude customer. I gave him the benefit of the doubt when doing the rest of my nails assuming that they would be good. But then I realize that he had used the buffer drill on my nails instead of the normal one they use everywhere else, leaving them incredibly thick. Then without having me wash my hands he began to paint the gel polish on. The polish was incredibly sloppy and then I noticed how crooked all of my nails were. Also the fact that my friends polish was all messed up and sloppy as well. When we went to pay I told him that I was very upset with the service and that my finger hurt badly, I told him that I deserve a refund but instead he charged me $20.00 for the sloppy mess on my fingers. After walking outside into the sunlight I could see how bad my nails truly were. The tips were not even painted and there was paint on my fingers. I decided to go back in and ask for a refund. When I went back and I said to the lady "I would like to politely ask for a refund" you then told me that I had to talk to the man in the back who had done my nails. I then told him about what she had said and that I wanted a refund and his response was, "what is wrong with your nails?" I showed him how thick they were in crooked and painted poorly and that my finger was cut open and nail glue was put in it. Then the lady who had originally told me to talk to him but it in and asked what was going on. And my friend tried explaining to them politely what had gone wrong and why we wanted our refund. They both then told us that we could not have our money back and that they could take the nails off and return them to our natural nails. At that I did not want them to do any more services on me. I Told her that I didn't want them to fix my nails I just wanted my $20 back so that I can go to my normal nail place another time and get them fixed. Then she got in our faces and told us "you can have your money back but I'm calling the police on you and they need to fight in your defense." We were absolutely appalled by the actions of this lady. She was really that adamant on not giving us a refund for the poor work and pain that her salon had caused, that she was going to call the police on two 16 year old girls. We began to leave when she told us that she was going to call the cops on us because I did not think it was that big of a deal to get into a fight with the police over. On our way out, I tried showing her the cut in my finger and the nail glue that was put in it by her worker, I then told her that I was going to leave a review telling everyone about my cut open finger and her response was "It never happened" . In total I am completely shock about this entire incident. Grown woman getting into a fight with 216-year-olds at her place of business is completely immature. Let alone the fact that they refused to give us our money back after what they had done.
