Time: Aug/29/2018 (2 weeks ago)
These ladies are so sweet. I am a transgender woman still living day to day and presenting as a man. It was hard for me to come in for a Mani/pedi and eyebrow wax but it felt like something I needed to do. I am so glad I did. Susan made me feel so comfortable! We had a lot of fun and she did great work. My hands, feet, and eye brows have never looked better. She really went above and beyond. Thank you Susan!!!!
Time: Jul/18/2018 (2 months ago)
Note: Folks that have a coupon, they no longer accept the $20 off discount.
Location:
The location is super convenient because it is metro accessible (Pentagon city or Crystal city).
Service:
Overall the staff was nice and timely. I came for a wax. Waxes are not painless and anyone who tells you it is is lying. Staff could do a better job wiping down the wax table. Hair from the previous guest was still on the table.
Other thoughts:
I came here because of a coupon, however, was not able to use it because they said their services were already cheap and will no longer accept the coupon. Then I was given different prices by the staff. They are not transparent about their prices at all. I won’t be coming back.
Time: Jun/22/2018 (2 months ago)
Got a gel manicure from Susan during my lunch break. She did a great job and got me back to work on time! It was $35 for the gel, plus I did the keratin treatment for $5 and enjoyed a nice back massage while it was soaking in. Very friendly staff, clean, good attention to detail.
Time: Aug/30/2017 (a year ago)
Tip: If you have sensitive cuticles, do not go here.
5 stars but 3 reviews from years ago; should've checked the reviews thoroughly. Girl doing my nails was either in training or just not adept. Kept going at my cuticles despite me going "ouch" and "that's alright". I finally had to tell her please stop but by this point my cuticles were bleeding and swollen. Did not make a big deal out of this and I went to pay. The owner/manager went "tip is cash only" I hesitated and she proceeded to inform me "there's a machine outside". I showed her my fingers and politely told her about my issue, declining to tip. She nodded, went "ok, you want me to add it to your card?" (note: no apology offered) I glanced pointedly at my bleeding cuticles and back at her then declined, again.
Suffice to say not coming back here to be bullied in to tipping after abysmal service.
Time: Apr/15/2018 (5 months ago)
Superb cuts and coloring and spectacular manicurists (2).
