Time: Jan/04/2022 (a week ago)
Lena’s is so so nice. Their staff is so professional and talented, the atmosphere is so relaxing, and their drinks are yummy too! I also like that their pedicure “menu” isn’t too complicated; you can easily see what all their options are. We come down to corpus to see family every few months and we always make sure to come here!
Time: Nov/22/2021 (a month ago)
My nails are not bad themselves, but the lady doing my nails had another lady come and cut my cuticles for me, which really weren’t cut all the way on 2 of my fingers. The entire time I was there there was constantly someone near my nail lady having conversations which to me wasn’t professional. I understand communicating but the entire service? Not very pleasant
Time: Oct/27/2021 (2 months ago)
I was greeted the moment I walked in with a friendly smile. I appreciate that so much. The store was clean, the staff was friendly. I was offered a beverage before I even sat down. So far I am pleased. Hopefully this will become my regular place since I have yet to find one since moving to Texas. I definitely recommend Lenas nail spa!
Time: Nov/27/2021 (a month ago)
I’m so disappointed, and so frustrated to the point where I left in tears. The nail tech hurt me not once, but twice, first shaved my real nail too much as you can see on my pinky. Second, sliced my finger open with a nail file because how rough he was being. I told him that I did not want to do my nails anymore and wanted to leave. All he said was “sorry”. I should’ve known to never come back here but lesson learned. If I get an infection due to him being so negligent I will be very upset. His tools were not clean either and that file looked like it had been used on so many people. This is unacceptable. He also didn’t even look like he wanted to be there and wouldn’t even talk to me. I understand we all have bad days but you can’t take it out on your clients. Do better and be better Lena’s nails. Do not come here.
Time: Sep/02/2021 (4 months ago)
I have been coming here for years pedicures, I stopped getting nails done when the nail tech I would go to left so I've continued to go for just pedicures but the experience I had today was very unprofessional. I am aware there is a new owner but expected good customer service to remain. First, the lady doing my pedicure rushed the service but I let that go. Second, I asked for my nails to be done with certain products but they instead used alternatives and then again I had a picture of what I wanted but they did it way different then the salons I go to but didn't think anything of it especially because in past times, I've seen their services and prices brochure and figured the prices were the same and also every time something was not included in original price it is made known verbally, for instance, long nail $5, shape $5, design $$ but that was not done, it wasn't until I was done and at register in which left me taken aback. They don't have prices listed anywhere or the brochure from previous owner with prices was done away with and that's fine but I was speaking to owner and she was throwing insults as if I was trying to get over. I didn't expect French tip nails to cost $70 plus and it took 2 hours if not longer. My nails didn't have a design but was charged $20 to paint French. I asked for a better breakdown on receipt but Lynn, the owner did not want to speak with me. Supposedly they charged me $10 on each hand to paint white tip plus an additional $5 for French? Either way, I was very displeased and just thought others should be made aware.
