Time: May/06/2018 (4 months ago)
Horrible experience. The nail technician cut my toes within minutes of working on toes. Didn't ask if I wanted square or round just cut it down so much that I had no choice but to go round. Before I left i noticed the top of my toe was not fully polished. Got home and found the other top was not fully painted. The technician cut my hand with my manicure. Hand was bleeding when I left. Never apologized. Treating my finger and toe to avoid an infection. I will never visit this place again. I might called the health department on them since the technician did not appear to sanitize the instruments after she cut me twice and it was bleeding.
Time: Mar/20/2018 (6 months ago)
Was in town for work and needed a quick manicure before picking someone up at the airport. Went in around 10am and was out by 11am. Salon is absolutely gorgeous inside. I was the first and only customer while I was there. Not sure if the girl who was doing my nails was training other people but four of the gathered around and chatted while I was getting my nails done which made me feel somewhat self-conscious but nevertheless, nails turned out awesome. Lots of gorgeous colors to choose from. Only $35 for a full set with gel polish! Highly recommend!
Time: Jun/02/2018 (3 months ago)
After arriving to this new salon in my neighborhood, I was quickly disappointed. Not my usually place nor was I in a rush, but I had an event to go to and driving thirty minutes when I can drive ten would be a waste.
Anyway, all of the employees were on their phones, and as I was being seated, two of the employees (the only two in the front of the store) went back and forth discussing who was going to assist me.
It wasn’t any traffic, so I was listening to them for 2 minutes before going to a message chair.
As I am getting my SNS fingernail polish off, the polish is removed only partially, due to the woman not letting my nails soak for a sufficient amount of time, her shaky hand placing multiple dents in my nail plate while handling a drill (full power btw), and the phone call I was apparently interrupting.
Nice demeanor while multitasking though.
My pedicure lasted about 15-20 minutes tops. My feet didn’t get to soak for long at all, and the alcohol revealed the nicks on my hands and feet.
Upside: My pedicure still looks great after two weeks.
Downside:
My index and middle finger on my left hand have a tingling sensation.
Time: Mar/14/2018 (6 months ago)
People were really nice. They didn't have enough staff so I had to wait but it was no biggie. John did a great job on my nails I got a full set with chrome and a pedicure for under $90. my pedicure was okay. I love getting a great foot massage but I didn't get that. Other than that place is very clean. I will come back again but not for a pedicure only for manicure.
Time: Aug/10/2018 (a month ago)
Called at 0940 on a Friday morning, and no one answered the phone. I almost called 10 times then someone finally answered the phone. If you’re a business you should be ready to take calls as soon as your business opens. I was calling to inquire if a certain nail tech was available today, so I could make my way to the nail shop to get my nails done. The only tech I would let touch my nails. A man answered the phone with the worst attitude saying, “I don’t know you’re going to have to call back at 10 to see if they’re available” he sounded as if he was sound asleep, so I was confused. He also stated they were not open until 1000 but online AND their voicemail states they’re open at 0930, and he just kept saying “I don’t know”
Honestly, I’ve only been here a few times and only one person has done a good job on my SNS. 1 nail tech tried to tell me there was something wrong with my nail beds that’s why my SNS came out lumpy, which isn’t true as I’ve gotten SNS plenty of times before. They have a TV on mute, and play music. Don’t go here if you want to relax cause all the nails techs are having loud conversations across the room & continuously yelling, so you can’t ever hear what’s playing. They’ll stop doing your nails to eat, to show each other pics on their phone to one another, do everything but focus on your nails. It took 2 & half hours to get SNS & a pedicure when the shop wasn’t busy. I hope they gain better customer service.
